leholenzai Posted July 15, 2018 Share Posted July 15, 2018 Hi, I got a NEW Vive VR as a birthday present today and I entered the code on the vive site. During the checkout I got an error that the Final soccer game had issues activating because the user country code did not match. I then tried to activate the Viveport subscription. The page that opened up in a new browser tab did not seem to load so I tried repeating code entry the process again but now I get "Code has already been redeemed, please check it ". I have not received an email with the subscription or game codes either. I've checked my account and there is no 2 month subcription or Final soccer game that was included with the code. Can someone please help me redeem my code? Link to comment Share on other sites More sharing options...
Synthesis Posted July 16, 2018 Share Posted July 16, 2018 Please PM me with your order number or proof of purchase.Thank you! -John C Link to comment Share on other sites More sharing options...
Brandonjay1983 Posted October 3, 2018 Share Posted October 3, 2018 I have the same problem. I received 3 games when buying . I just noticed they are no longer in my library. IO will PM you my proof of purchase if possible. Link to comment Share on other sites More sharing options...
HackPerception Posted October 3, 2018 Share Posted October 3, 2018 , Please PM with the info requested above and he'll remedy this. Link to comment Share on other sites More sharing options...
Brandonjay1983 Posted October 3, 2018 Share Posted October 3, 2018 Thank you! Sorry I also PM'd you ..I'll send the info to him as well Link to comment Share on other sites More sharing options...
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