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Couldn't update VIVEPORT (3010)


Junsui
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, I am currently awaiting feedback from the Viveport team about other potential troubleshooting steps to consider. Are you able to access the "report issue" tool via the settings icon within the client? If so, we'd love if you could submit an error report so we can investigate it. You may also be able to send a report by searching for "Viveport feedback" within the start menu. 

 

If you're unable to use the "report issue" tool, there may be some new log info being generated by the failed process. By default that log would be C:\Program Files (x86)\ViveSetup\Updater\Log. If you're able to find that new entries are being made there, you can PM me to arrange to have that log reviewed. 

 

 

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