Junsui Posted July 16, 2018 Share Posted July 16, 2018 Hi, I can't update VIEVEPORT. When I start the programm, it tryes to update, and this issue comes up. I tryed it for 1 week... Thanks Link to comment Share on other sites More sharing options...
HackPerception Posted July 16, 2018 Share Posted July 16, 2018 , I am currently awaiting feedback from the Viveport team about other potential troubleshooting steps to consider. Are you able to access the "report issue" tool via the settings icon within the client? If so, we'd love if you could submit an error report so we can investigate it. You may also be able to send a report by searching for "Viveport feedback" within the start menu. If you're unable to use the "report issue" tool, there may be some new log info being generated by the failed process. By default that log would be C:\Program Files (x86)\ViveSetup\Updater\Log. If you're able to find that new entries are being made there, you can PM me to arrange to have that log reviewed. Link to comment Share on other sites More sharing options...
Junsui Posted July 16, 2018 Author Share Posted July 16, 2018 Hi, thanks for the fast response. I have submited the error as you said, with a LINK to this post. Thanks Link to comment Share on other sites More sharing options...
BFVETERAN77 Posted July 17, 2018 Share Posted July 17, 2018 Im also having the same issue. I reinstalled and now i get even use Viveport or Desktop. it says 3010. Link to comment Share on other sites More sharing options...
HackPerception Posted July 17, 2018 Share Posted July 17, 2018 , - Are you able to submit a ticket via Viveport diagnostics? Link to comment Share on other sites More sharing options...
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