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ViveSetup.exe Download Failed


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Hi Everyone !


I have read plenty of threads but never found any solution, so here is my problem :


I have a problem installing the Vive desktop app. I have downloaded it from https://www.vive.com/setup/

The setup starts downloading but stayed stuck at 4/5 completion, like in the screenshot below :


After 10-15 minutes, I have a message "Download Failed".


I have already set up Steam VR and succeeded to use the Vive headset. But I need to use Viveport to download apps like VRROOM.


About my computer, my firewall (Windows Defender) autorizes ViveSetup.exe, I have a GPU GTX 1080, CPU i7-7700, 16Go of RAM.


Do you have any solution ?


Thanks in advance

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  • 2 weeks later...
  • 2 years later...

I had the same problem. Mine wasn't firewall, I change the wifi to hotspot off my phone and disable both the windows firewall and malwarebytes temporarily.

The solution was to start the process from within the Viveport App. Please see pic.

Screenshot 2021-08-02 101311.png

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