ykamenet Posted October 4, 2018 Share Posted October 4, 2018 Hi, I just purchased a Vive Pro Kit to upgrade my original Vive. The orginal Vive worked just fine on my system with no issues. However, I can't get through setup with Vive Pro. It can not detect USB or DisplayPort connection. The box has a green light and the HMD has a red light. I do not see any devices being installed except Vive Pro Bootloader when box is powered on. Here are the things I have tried so far: - Used all USB ports that I have on the system, same problem. - Removed all USB drivers using SteamVR as well as Device manager and reconnected the box, same issue - Used USBDeview and removed all vendorID 0bb4 devices (as described here: https://support.steampowered.com/kb_article.php?s=99fc613679d414ac10dc0dc9898716eb&ref=2748-WEIK-9562) and reconnected the box, same issue - I restored my PC to clean Windows installation thinking maybe something from old Vive is causing it so I stated from a clean Windows install, same issue - I tried it on a different PC thinking maybe it is something with the machine, same issue on a different PC I have no idea what else to try, please help. Here are the specs of my PC: - MSI Z370 GAMING PLUS CFX ATX Motherboard - Intel Core i7-8700 3.2 GHz 6-Core LGA 1151 CPU - EVGA - NVIDIA GeForce GTX 1080 SC Gaming 8GB GDDR5X PCI Express 3.0 Graphics Card - Patriot Memory Viper 4 Series DDR4 32GB (2 x 16GB) 3000MHz (PC4-24000) - SSD drive Again, original Vive (non-pro) worked fine but the new Vive Pro is not being detected at all. Please let me know what additional info would help. I am attaching a USBDeview report of the devices that are added when I plugin the box into PC. The only one that is being installed properly is VIVE Pro Bootloader I htink, the others show up but are not identified/installed properly I think. Need some advise here on what could be wrong. Thanks Link to comment Share on other sites More sharing options...
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!Register a new account
Already have an account? Sign in here.Sign In Now