Controller lost in repair limbo for ten months

[CiberX15]

I sent you two controllers for repair in late December. You lost one of the controllers somewhere in your repair center, and instead of replacing it your customer support has been giving me a run around for the past ten months. The controller in question is listed under escalation tiket Tkt # [information removed] and has the serial number of [information removed] .

 

I want my property returned or replaced.

[Synthesis]

 

I sent you a PM. We'll sort this out.

Thanks,

-John C