NathanC Posted October 19, 2018 Share Posted October 19, 2018 Hello, I just bought Accounting+ and I would like to return it. When I go to lookup my order it says it can't be found. Can I please just return this thing? I also reached out to Vive chat support already. Any help would be appreciated. Thanks. Link to comment Share on other sites More sharing options...
Synthesis Posted October 19, 2018 Share Posted October 19, 2018 When you say you can't find your order, what do you mean? Where are you looking for your order? It does show up in your account, correct? Is there a reason you want to return the game?Thank you, -John C Link to comment Share on other sites More sharing options...
NathanC Posted October 19, 2018 Author Share Posted October 19, 2018 I was trying to use the Returns and Cancelations page but it said it couldn't find my order. I am assuming that is hardware only? The game does show up in my library in the Viveport page. I would like to return the game because I mistakingly thought I was going to get a Steam key. I do not want to download the Viveport software. Can I please get a refund? Thank you. Link to comment Share on other sites More sharing options...
HackPerception Posted October 19, 2018 Share Posted October 19, 2018 , Viveport is a cross platform store so it's separated out from the HW pages. Viveport order history is housed at: https://www.viveport.com/myorder. In any case we're happy to look it, please shoot a PM to with your request and the email address associated with your account (and if possible the order number), he'll process the request. Note that due to the weekend, it will take a little longer than normal. Link to comment Share on other sites More sharing options...
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