Varcova Posted November 17, 2018 Share Posted November 17, 2018 I'm trying to install Viveport so I can use my subscription. I can reach the Sign In step of installation, be it through ViveportSetup.exe or ViveSetup.exe, but when i click the Sign In button, the installer hangs then crashes. System Info: Windows 7 Ultimate, 64bit, Version 6.1.7601 Service Pack 1 Build 7601 5820k CPU, 16GB RAM I've tried Changing my default browser using a different browser to download the installers running the installers as an admin restarting my PC into safe mode updating display drivers uninstalling old vive software disabling my anti virus Running the software on a Windows 10 system had no errors. I'm not sure what else to try to fix this. Link to comment Share on other sites More sharing options...
kivrik Posted November 17, 2018 Share Posted November 17, 2018 same issue, here's the stack trace of the crash > msvcr120.dll!abort() Line 88 C msvcr120.dll!terminate() Line 96 C++ ViveSoftwareInstall.exe!0130609e() Unknown [Frames below may be incorrect and/or missing, no symbols loaded for ViveSoftwareInstall.exe] [External Code] Qt5Core.dll!661725a6() Unknown Qt5Core.dll!660d8522() Unknown Qt5Core.dll!661725a6() Unknown Qt5Core.dll!65f7a164() Unknown [External Code] Link to comment Share on other sites More sharing options...
Varcova Posted November 17, 2018 Author Share Posted November 17, 2018 Thanks, I'm not sure what do do with that information. Link to comment Share on other sites More sharing options...
kivrik Posted November 18, 2018 Share Posted November 18, 2018 You can't do anything with it, the devs need to take a look at 0x0130609e of the viveport installer object file with symbol information, figure out why it's crashing and fix it. Link to comment Share on other sites More sharing options...
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