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Cant access account


ChrisLongVR

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Posted

Hi, 

 

I have just noticed the automated payment go out for my Viveport subscription.

It was set up with my old work email address which I no longer have access to.

 

How do I change the email address of this account without access to that email?

 

cheers,

Chris.

Posted

I haven't heard back from you - I am going to proceed with starting a support ticket with the email addressed you used to post this thread so we can keep track of your issue and ensure it gets solved. 

Posted

, I started a support thread under your email address; just respond to that thread and list the email address you're currently locked out of and an account specialist will look into the situation. 

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