Missing Fallout 4 Subscription Promo (Black Friday Edition)

[Mckmnstr]

Will someone please get ahold of me about this, I have tried contacting support through the ticket system but they never responded. I tried live chat and all that guy said was to wait a few days. I have the email reciept for my 12mo subscription purchased during the black friday 2018 sale but still no steam key or even a "we're experiencing delays" email in regards to the non delivery of keys. 

[viperchannel]

Did you check the pinned messages and follow the instructions there?

[HackPerception]

 - I've started a Viveport support ticket via the email address associated with your forum account. Please use this thread to communicate with us on this issue. 

 

For visiblity; these are the FO4 redemption instructions that were contained in the Nov 30th email. 

1. Visit www.viveport.com/myredeem

2. Sign into your HTC account (the account associated with your pre-paid subscription purchase)

3. You should then see your Steam code 

4. Redeem the code via the Steam client – click ‘Add Game’ at the bottom left of the client interface.

If you have any issues, you can email store@viveport.com to start a Viveport support ticket.

[Mckmnstr]

During my conversation with support staff I was informed that the key would be delivered to my email and to keep an eye out in my spam folder just in case. Turns out support was wrong and I simply had to go to viveport/redeem which I had mistakenly assumed was only useful for those redeeming the post cards sent with vive kits.

[Mckmnstr]

Thank you david for your email and correct soloution to go to viveport/redeem. If only I wasn't such an assumptious anus I probably would be playing fallout 4 right now.