acsacs Posted December 18, 2018 Share Posted December 18, 2018 Hello. I just bought the device. I pressed the button while updating (Lighthouse's channel button). But the button remains pressed. This does not work when I plug in electricity. Can I open up and see. and how? What should I do. Could you help please? Link to comment Share on other sites More sharing options...
HackPerception Posted December 19, 2018 Share Posted December 19, 2018 , If you're unable to jiggle it loose, I would recommend contacting our hardware live chat - this may require an RMA to fix (which would be covered under warranty). Please contact the live chat on this page (avoid the email form at the bottom) and they'll assist you https://www.vive.com/us/support/contactus/ Link to comment Share on other sites More sharing options...
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