Lighthouse's Channel Button Remained Pressed

[acsacs]

Hello.

I just bought the device. I pressed the button while updating (Lighthouse's channel button). But the button remains pressed. This does not work when I plug in electricity.

Can I open up and see. and how? What should I do. Could you help please?

[HackPerception]

,

 

If you're unable to jiggle it loose, I would recommend contacting our hardware live chat - this may require an RMA to fix (which would be covered under warranty). 

 

Please contact the live chat on this page (avoid the email form at the bottom) and they'll assist you https://www.vive.com/us/support/contactus/