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Anyone have the same issue? Viveport rep. could not help & didnt escalate/help


Songwriternyc

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Posted

Is an

I saw the black Friday offer for fo4 and three games for a dollar as well as arcade saga. I remember that day bcause I am getting into vr for the first time. I remember going through the steps to get my promotional bonuses. For some reason they are not honoring the promotion. It's possible I missed a step or made some mistake, but I strongly believe it was something in the system

Posted

Hello.

I haven't heard back from you or anybody else about me redeeming the 3 games (superhot, wizards and another). I was just wondering when I'll hear back About getting them for that promotional price.

Thank you and Happy New Year

Ian Sklar

 

Posted

Hi , 

 

Those titles were in limited supply. If you purchased them while they were still in stock at the $1 price and they aren't showing up in your account, I would recommend sending an email to store@viveport.com and they can look into it further for you. Unfortunately, on the Community Forum side of things, we are unable to look into your account and puchase history. So please do reach out to them. 

 

Thank you.

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