teachermark Posted January 15, 2019 Share Posted January 15, 2019 Dear HTC, One of my basestations is giving a red blinking light. I tried to disconnect/connect the power cable, but this don't work, I also tried to do an update, but the system is not giving me one. Nothing is working right know, what can I do? With kind regards, Mark Link to comment Share on other sites More sharing options...
SuperNikoPower Posted January 15, 2019 Share Posted January 15, 2019 Hi , The only way to get this checked into is through an RMA. You'll want to contact our support team at www.vive.com/us/support/contactus and explain your situation there. Please keep in mind, there is no user fix for this and it must be done via RMA. Link to comment Share on other sites More sharing options...
chammad Posted January 20, 2019 Share Posted January 20, 2019 Be prepared to wait up to 10 weeks. I am still waiting for my product to be returned. /irate Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.