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Vive Base Station Internal Fault 02


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If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue as it indicates there is a mechanical issue that needs to be physically serviced. Basestations have a ~1 year warranty. 


The best way to set up a repair RMA is via our live chat. To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

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