Pali Posted February 28, 2019 Posted February 28, 2019 Hello, everybody. I have VIVE PRO, today i played game in a room, and while i walking in room, i stepped on cable which is hanged vertically from table. Because LINKBOX is sticked on table front cable was instantly removed during play. Then i turn off linkbox, insert cable again and from that moment, when i click blue button led is green, helmet on left side is orange, and i hear repeatedly sound like when you connect and disconnect USB every second in rhytm to infinite. I tried to push all cables, but still the same :-( What is going on, pls help
Synthesis Posted February 28, 2019 Posted February 28, 2019 It could be the cable and/or the linkbox is damaged. Unfortunately, with the Vive Pro there's not really any way to test and rule out one or the other since the cable is propritary. I would contact our support at www.vive.com/us/support/contactus Live Chat and tell them what happened, go through the process for cable and linkbox replacement.(Replace US with your country code if you not in the US)Thank you -John C
JAFCVR Posted March 2, 2019 Posted March 2, 2019 Try replacing the cable. I had a similar issue where the battery fell and unplugged when it fell. I plugged it all back in and nothing worked. I replace the cable and it works fine.
Recommended Posts
Archived
This topic is now archived and is closed to further replies.