Pali Posted February 28, 2019 Share Posted February 28, 2019 Hello, everybody. I have VIVE PRO, today i played game in a room, and while i walking in room, i stepped on cable which is hanged vertically from table. Because LINKBOX is sticked on table front cable was instantly removed during play. Then i turn off linkbox, insert cable again and from that moment, when i click blue button led is green, helmet on left side is orange, and i hear repeatedly sound like when you connect and disconnect USB every second in rhytm to infinite. I tried to push all cables, but still the same :-( What is going on, pls help Link to comment Share on other sites More sharing options...
Synthesis Posted February 28, 2019 Share Posted February 28, 2019 It could be the cable and/or the linkbox is damaged. Unfortunately, with the Vive Pro there's not really any way to test and rule out one or the other since the cable is propritary. I would contact our support at www.vive.com/us/support/contactus Live Chat and tell them what happened, go through the process for cable and linkbox replacement.(Replace US with your country code if you not in the US)Thank you -John C Link to comment Share on other sites More sharing options...
JAFCVR Posted March 2, 2019 Share Posted March 2, 2019 Try replacing the cable. I had a similar issue where the battery fell and unplugged when it fell. I plugged it all back in and nothing worked. I replace the cable and it works fine. Link to comment Share on other sites More sharing options...
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