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Happy Holidays! Limited Staff Responses: 1/20 - 1/31 ×

Stuck Pending Fulfillment


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I ordered a Vive Pro Starter Pack about 4 days ago and I decided I'd track the order because I also bought 2 day shipping, to my surprise it says Pending Fulfillment, is this normal to take this long or should I speak with someone over at HTC?

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Hi , 

If you ordered it on Friday, it will probably be processed here pretty quick. Ordering on Fridys usually ends up starting on Monday. From there, your shipping time starts. Keep an eye on your email, you should get a shipping notice soon. If you don't say by Wednesday morning, please send me a PM here on the forums and we will look into it for you. 

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