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Cancelled subscription?


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I tried to redeem my code for a free month and received an email cancelling my subscription? Wth?? Does anyone have any contact information for VIVE... i’ve Subscribed for years and need my account. I wanted to keep infinity and wanted to move to an annual subscription. It’s unbelievable they would just cancel me. Though my new VIVE pro.. used it once and had to send it back to the us for an insane amount of money ($189)... still haven’t received it back. Or any communication.. So maybe I won’t need infinity after all... a contact for subscription info would still be welcome, though. I’m on mobile and swear there was no cancel request...

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