Instructions on how to activate Viveport Infinity subscription on Vive Focus

[ajiu777]

Dear Viveport Team,

 

I've been trying to find a way to use Viveport Infinity subscription on my Vive Focus for a while now and with no success unfortunately. I know that it is possible at least from this youtube video

 

 

As you can see there is a Viveport Infinity sign in his Vive Focus. Mine does not have one. I have the latest version installed as of now, which is 1.69.1405.3. Or at least when I press to check for updates the system says I have the latest version. I checked all the possible sources online but there are no instructions on how to use Viveport Infinity subscription on your Vive Focus. The only thing I tend to find is how to set notifications from your phone on Vive Focus. But that is not even remotely what I need. Even though I tried that too. So, I would really appreciate if you could kindly send instructions on how to bring to and use this Viveport Infinity subscription on Vive Focus.

 

Kind regards,

Eugene

 

P.S.

I have already emailed this message to customerservice@viveport.com and enterprise_support@htc.com

Haven't heard back yet but decided to duplicate the message here as I am in a bit of an urge to make it work. Would really appreciate the help. Thanks!

[HackPerception]

 - I see your ticket in the Viveport system (customerservice@viveport.com) and have assigned it to someone who can assist you. 

Please bear in mind that Focus is considered an enterprise product whereas subscription is a consumer-facing product that's primarily geared towards desktop. The Wave ecosystem will see a ton of onboarding in the coming months but the mobile store is still a WIP as the consumer push is occuring currently in the backend.