Wireless Adapter - both not working

[ETG]

Hi there,

I have had the wireless adapters for about 3 months.  We have two systems.  About 3 or 4 days ago, we have noticed the system cutting out, black screen, then reconnecting.  Now, one of the two won't even connect anymore.  The wireless software on the PC keeps saying it can't find the headset, but the adapter does say it has power with a solid green light.   Both systems are having the exact same issue pretty well.  I have updated the geforce drives and windows.  

Anyone else having these issues?

 

@Synthesis

[ETG]

Hoping to get some sort of replies or others who have had similar issues.

[Synthesis]

@ETG

Does the Headset still work when it's wired? That's the first step to determining any sort of wireless issue. We need to know if it's actulaly the wireless component or something else.

Thank you,

[Smeedly]

having same issue and tried recommendations by Vive. I connected headset to cable again and it worked fine. So I know for a fact its the wireless setup. The unit is only a month or two old. would love a solution or someone to talk to so I can get this resolved.

[strijk2]

I have the same problem: Vive Pro works fine with cable, but not with wireless.
I get a red light on the headset and the wireless adaptor itself is connected, but does not detect a headset...