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3-in-1 cable stock?


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Hello, it's been 3 years since I bought the HTC Vive. I am very happy with the headshet but now I am having a serious problem:

  • Some faint pinkish hue

  • The double eye image seems to shift horizontally with the right eye so that I see the middle part that should usually be positioned by my nose in the middle of the eye, it is like I'm really crosseyed.

  • Temporary Blackout (not grey)

  • Occasional static (like old TVs)

These artifacts is present in the SteamVR startup room ("This is real") but also in all games. So it doesn't seem specific to VR content. Also, it seems like the problem gets more and more pronounciated the more I play, flickering more often.I have checked my System, CPU and GPU temps and they are fine. I have reinstalled Vive, SteamVR, Nvidia drivers (even old drivers). I have disabled Camera and updated firmwares. I have tested different usb ports. Everything is power cycled in abundance.

I have looked for information about other people with the same problem and everything indicates that the HDMI cable is broken. I have checked it and it is perfectly, it seems an internal problem.

My question is: When are you going to replace the 3-in-1 cable in Europe?

Thanks and best regards.

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@Kiwaso, I reached out to the EU care team and they're advising you to contact them via www.vive.com/support -> contact us -> contact us. The 3-in-1 stock shortage on Vive.com is C19 related but they may be able to find you stock from an internal source. That said, C19 complicates everything dramatically and we'd recommend contacting them as soon as possible - there may be unavoidable delays due to C19.


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