Ryan Chapman Posted May 6, 2020 Share Posted May 6, 2020 Using the latest NVidia driver, so I don't think it's actually a driver problem. (We've tried a few others.) Dell G7 with RTX2060. Is the source for the driver available anywhere that we'd be able to take a look and try to diagnose this? Any known issues using dpServer that may cause this? We're using the latest Wave SDK. Link to comment Share on other sites More sharing options...
VIVE_chengnay Posted May 6, 2020 Share Posted May 6, 2020 @Ryan Chapman Please try to reboot your PC and try again. Link to comment Share on other sites More sharing options...
Ryan Chapman Posted May 6, 2020 Author Share Posted May 6, 2020 Ok thanks, I'll check with the dev to make sure he rebooted. Link to comment Share on other sites More sharing options...
Ryan Chapman Posted May 6, 2020 Author Share Posted May 6, 2020 I can confirm that we're seeing the same behavior after a reboot. Link to comment Share on other sites More sharing options...
VIVE_chengnay Posted May 7, 2020 Share Posted May 7, 2020 Could you try to disable Intel graphic card from the Bios and try again? Link to comment Share on other sites More sharing options...
Ryan Chapman Posted May 7, 2020 Author Share Posted May 7, 2020 I noticed the same behaviour on my system if I'm running Oculus Link. If I disable it then it works fine. Are there other explanations? We tried several approaches to isolate the NVidia card. We can try the Bios change, but I would like to know what specifically can cause this error so that we can try to diagnose it. Link to comment Share on other sites More sharing options...
VIVE_chengnay Posted May 7, 2020 Share Posted May 7, 2020 I was told that this issue was fixed internally, but it wasn't released to public yet. Sorry for the inconvenience! UPDATE: Default was set to read the first graphic card which is the Intel graphic card Link to comment Share on other sites More sharing options...
Ryan Chapman Posted May 7, 2020 Author Share Posted May 7, 2020 Ok, that's what I had assumed. Any idea when we get our hands on it? @chengnay @Tony PH Lin Link to comment Share on other sites More sharing options...
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