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Happy Holidays! Limited Staff Responses: 1/20 - 1/31 ×

one of my controllers is dead


jbittersweet
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I've just set up my vive again after a year or so in storage and one of the controllers just doesn't wanna turn on anymore 

I tought maybe the battery is just dead, but charging for +/- 5 hours didn't change any of that.

there is no LED, no sound, no nothing.

steamVR doesn't reconize it so I can't play with the setting and/or try to update.

I looked at a few solutions others mentioned in different post like trying to reset the controler but like I said, it's not responding to anything T_T 

I kinda allready gave up? but a new controller would set me back about 120$ so I though why not see if anyone has any other solutions before I empty my bank account 

 

xox

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  • 2 weeks later...
  1. Is it under warranty?
  2. How long have you had the controller?
  3. Where did you buy your headset?
  4. Have you tried the support section?
  5. https://www.vive.com/uk/support/ ----- Please change region accordingly.
  6. Have you contacting HTC vive a support ticket?
  7. https://www.vive.com/uk/support/contactus/ ---------- Please change region accordingly
  8. You can change region at the bottom right of the webpage!
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