lsgheero Posted March 3, 2021 Share Posted March 3, 2021 (edited) I have searched the forums here and tried everything I can think of to get this working hoping others or a support person (sent a ticket via the vive console app but didnt get confirmation email so who knows if they really got it....) TRACE No: 20210303044553 Anyway I have tried the following keep in mind this is new, I do development and also have a rift s but thats not connected at all. I bought this so I can start making sure my stuff works on vives controllers, etc. Very disheartening that the almighty vive everyone raves about isnt working out of the box lol... Take Headset out of package, connect everything install software. Headset needs updates, so I update everything trackers, controllers, headset. No video Reboot PC Still no video can hear audio just fine and the light on the side is green indicating all is well.... Forums here say to uninstall steam vr... so I do that, reboot system again, reinstall steam vr, reinstall vive software, System says all is well and still no video.. So at this point I am open to suggestions 😛 My system specs in case anyone thinks that an issue.. I7-6850k 128gb ram several SSDs nvidia 1080ti (vive plugged into this one) Nvidia quadro k2200 Edited March 3, 2021 by lsgheero didnt mention this is the elite version Link to comment Share on other sites More sharing options...
C.T. Posted March 3, 2021 Share Posted March 3, 2021 15 minutes ago, lsgheero said: I have searched the forums here and tried everything I can think of to get this working hoping others or a support person (sent a ticket via the vive console app but didnt get confirmation email so who knows if they really got it....) TRACE No: 20210303044553 Anyway I have tried the following keep in mind this is new, I do development and also have a rift s but thats not connected at all. I bought this so I can start making sure my stuff works on vives controllers, etc. Very disheartening that the almighty vive everyone raves about isnt working out of the box lol... Take Headset out of package, connect everything install software. Headset needs updates, so I update everything trackers, controllers, headset. No video Reboot PC Still no video can hear audio just fine and the light on the side is green indicating all is well.... Forums here say to uninstall steam vr... so I do that, reboot system again, reinstall steam vr, reinstall vive software, System says all is well and still no video.. So at this point I am open to suggestions 😛 My system specs in case anyone thinks that an issue.. I7-6850k 128gb ram several SSDs nvidia 1080ti (vive plugged into this one) Nvidia quadro k2200 which one of your GPU has your main monitor Link to comment Share on other sites More sharing options...
lsgheero Posted March 3, 2021 Author Share Posted March 3, 2021 The main monitor is the 1080ti, I only use the quadro for 2 side displays. Link to comment Share on other sites More sharing options...
lsgheero Posted March 3, 2021 Author Share Posted March 3, 2021 Not sure if it helps but the rift S works fine using the same ports. Link to comment Share on other sites More sharing options...
C.T. Posted March 3, 2021 Share Posted March 3, 2021 hey, just checked the logs. unfortunately, this may be related to the HW. I will have our service team follow up with the ticket you submit. Link to comment Share on other sites More sharing options...
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