C.T.

@Lothos hey, I think the replacement is on the way. Hope it’s working out for you.

I apologize for the experience. I'll review the chat log and escalate this issue to the appropriate team. Thank you for bringing this to our attention.

Sure, can you send me the recording via DM? Does it become normal after exiting beta branch? Back to Public branch. (client may need to be updated).

One last checking, you mean the headset software update, or VIVE Hub beta update today?

Mesh isn’t something we recommend for wireless streaming. I’ll suggest to separate a dedicated wireless SSID for the headset, also finding a cleaner channel for streaming purpose.

Yes the new SN looks right. I’ll pin my colleague to get you enroll soon.

Are you referring to the PCVR openXR runtime? If so, yes, need to use steamVR openXR runtime

There’s no prescription lenses for VFV as far I know.

Okay, it seems you submitted with the box SN, can you look up the headset SN and fill out the form again? the headset SN is located on inner left side sticker after removed the face gasket.

sorry, DM me for SN, I couldn't find you on the forms

let me get you a tool to update the convertor firmware.

Focus 3 cable isn’t capable of doing DP streaming. Are you comparing under USB streaming?

Can you try DDU then downgrading to 560.94?

Hey all, some update here regarding to the wireless issue. We found some weird behavior when we updated our code base for VIVE Focus Vision where it would cause bitrate drops with some routers (some worse than others). We have a pre-release version ready. If you’d like to test, can you fill in the form linked below, in the last page we will need your headset serial number to enroll the headset into that pre-release. https://forms.office.com/r/deAmTRZgk4

What GPU are you using?