[Error Code 215 During Setup, But Drivers ARE Updated]

On 1/14/2020 at 8:32 AM, Shen Ye said:

Okay, let us see what we can do on our side to get it working for you in your dual GPU setup. Will get back to you.

@davide445 we just pushed a GPU fix in the latest beta release (1.0.10.2). Could you have a look and see if we've fixed your issue when both GPUs are plugged into your PC?

From the 1.0.10.2 Beta release notes:

-Improved support for systems with multiple GPUs – it is now able to detect which GPU the HMD is plugged into, and appropriately render the compositor on that GPU. 

 

[Error Code 215 During Setup, But Drivers ARE Updated]

38 minutes ago, davide445 said:

Tested removing the AMD card on the second PCIe slot and now all is working.

I use the second card only on Linux (the Nvidia card used for compute while using the second card for driving the display so to free max compute resources), so will be better to have both installed.

Okay, let us see what we can do on our side to get it working for you in your dual GPU setup. Will get back to you.

[Error Code 215 During Setup, But Drivers ARE Updated]

4 hours ago, davide445 said:

I'm not using any adapter, just what available in the HTC Cosmos box. 

Will try tomorrow with just one GPU. 

Great. If it doesn't work, please do a bug report via the troubleshooting section of the Vive Console, and DM me a trace number. We can use it to check the logs.

We will try our best to get it working for you.

Fwiw, I have a 2080 and Vega 64 in the same machine, and it works fine, so we should be able to figure it out.

@Synthesis

[Error Code 215 During Setup, But Drivers ARE Updated]

1 hour ago, davide445 said:

Standard DisplayPort

Hey Davide,

2 things:

1. Can you try all the original cabling? Without using any adapters whatsoever.

2. Can you try removing one GPU or disabling it in device manager and seeing if it works?

Thanks!

/shen