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akaya0331

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Posts posted by akaya0331

  1. My nose guard is falling off...again.  Paid over $100 less than a year ago to get it replaced.  Support determined it was cosmetic and not a functioning piece so it didn't fall under warranty.  Any ideas on how to re-adhere it without the glue damaging the headset or if they can be acquired?  Checked iFixIt but they don't sell the nose guard.  Thanks!

  2. @VibrantNebula Holy crap that's a long time to be out of the office, but yo, thanks so much!  Now I have to find a polite way to tell Support that when I sent in the headset it had 1 velcro strip that wouldn't stick to the headset, and now there are three that won't stick lol.

  3. I sent my Vive Pro in to repair the rubber nose piece and a velcro strip for the face cushion to the tune of $280.  I received my Vive Pro back with a new pair of headphones (that I didn't have on since I use a surround sound system) but no Vive Pro headphone caps that were on it when I sent it in.  So, the question.  Is there anyway to get headphone caps?  I don't need two sets of headphones.  Support said I"d have to send it in again, so another 3-4 weeks of waiting, after already waiting 3 weeks last time.

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