HttpStatusNotOk

[atcurtis]

VivePort won't download anything.

 

The following repeats over and over in the log file.

 

[2017-04-10 13:15:54,552][uTC:12:15:54,552][39][DEBUG] HTC.VR.Marketplace.StoreServices.StoreManagerService         - GetApplicationList() GetApplicationList[2017-04-10 13:15:54,559][uTC:12:15:54,559][39][DEBUG] HTC.VR.Marketplace.StoreServices.StoreManagerService         - GetApplicationList() Called GetApplicationList asking for OpenVRApplications[2017-04-10 13:15:54,566][uTC:12:15:54,566][39][DEBUG] HTC.VR.Marketplace.StoreServices.StoreManagerService         - GetApplicationList() Asking for OpenVRList[2017-04-10 13:15:54,571][uTC:12:15:54,571][39][DEBUG] HTC.VR.Marketplace.StoreServices.StoreManagerService         - SendStoreEventToWCFCallbacks() [JAVASCRIPT] eventType: GetOpenVRInfoList[2017-04-10 13:15:54,686][uTC:12:15:54,686][26][DEBUG] HTC.VR.Marketplace.StoreServices.StoreManagerService         - GetApplicationList() GetApplicationList[2017-04-10 13:15:54,692][uTC:12:15:54,692][26][DEBUG] HTC.VR.Marketplace.StoreServices.StoreManagerService         - GetApplicationList() Called GetApplicationList asking for OpenVRApplications[2017-04-10 13:15:54,697][uTC:12:15:54,697][26][DEBUG] HTC.VR.Marketplace.StoreServices.StoreManagerService         - GetApplicationList() Skipping asking for OpenVRList because cache is less than 5000 ms old[2017-04-10 13:20:28,625][uTC:12:20:28,625][ 3][DEBUG] HTC.VR.Marketplace.StoreServices.StoreManagerService         - WebServicesGetNewNoticeAsync() called with {"ecTags":["os:win8.1","osbits:64"],"lastCheckedTime":0,"drmVendor":"inside_secure_v2"}[2017-04-10 13:20:31,294][uTC:12:20:31,294][39][ERROR] HTC.VR.Marketplace.StoreServices.StoreManagerService         - WebServicesGetNewNoticeAsync() WebServicesGetNewNoticeAsync_A webServiceResponse is not success, url: https://contentstore-global.htcvive.com/api/update/v1/u/notices/new StatusCode: 417[2017-04-10 13:20:35,388][uTC:12:20:35,388][39][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() ############ Sending BI information ############[2017-04-10 13:20:35,394][uTC:12:20:35,394][39][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() account_id: xxxx[2017-04-10 13:20:35,400][uTC:12:20:35,400][39][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() status_code: 9060[2017-04-10 13:20:35,406][uTC:12:20:35,406][39][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() error_code: 417[2017-04-10 13:20:35,411][uTC:12:20:35,411][39][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() content_id: [2017-04-10 13:20:35,417][uTC:12:20:35,417][39][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() is_update: False[2017-04-10 13:20:35,423][uTC:12:20:35,423][39][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() content_version: [2017-04-10 13:20:35,428][uTC:12:20:35,428][39][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() extra: [2017-04-10 13:20:35,432][uTC:12:20:35,432][39][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() traceroute: [{"Node":1,"IP":"xxx","Hostname":"","Time":22,"Status":"TtlExpired"},{"Node":2,"IP":"xxx","Hostname":"","Time":9,"Status":"TtlExpired"},{"Node":3,"IP":"68.85.191.161","Hostname":"be-10001-sur03.santaclara.ca.sfba.comcast.net","Time":15,"Status":"TtlExpired"},{"Node":4,"IP":"162.151.78.253","Hostname":"be-232-ar01.santaclara.ca.sfba.comcast.net","Time":13,"Status":"TtlExpired"},{"Node":5,"IP":"68.86.90.93","Hostname":"be-33651-cr01.sunnyvale.ca.ibone.comcast.net","Time":9,"Status":"TtlExpired"},{"Node":6,"IP":"68.86.86.26","Hostname":"hu-0-10-0-0-pe02.529bryant.ca.ibone.comcast.net","Time":9,"Status":"TtlExpired"},{"Node":7,"IP":"66.198.127.13","Hostname":"ix-xe-1-3-0-0.tcore1.PDI-Palo-Alto.as6453.net","Time":12,"Status":"TtlExpired"},{"Node":8,"IP":"64.86.123.21","Hostname":"if-ae-14-2.tcore1.00S-Seattle.as6453.net","Time":30,"Status":"TtlExpired"},{"Node":9,"IP":"64.86.123.62","Hostname":"","Time":30,"Status":"TtlExpired"},{"Node":10,"IP":"23.44.161.98","Hostname":"a23-44-161-98.deploy.static.akamaitechnologies.com","Time":30,"Status":"Success"}][2017-04-10 13:20:35,439][uTC:12:20:35,439][39][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() antivirus: ["Windows Defender"][2017-04-10 13:20:35,446][uTC:12:20:35,446][39][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() outgoing_ip: {"RIP":"xxx","RCTY":"SANTACLARA","RRGN":"CA","RNW":"CABLE"}[2017-04-10 13:20:35,452][uTC:12:20:35,452][39][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() edge_ip: 23.197.96.42[2017-04-10 13:20:35,458][uTC:12:20:35,458][39][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() traceroute_timestamp: 1491825944104[2017-04-10 13:20:35,463][uTC:12:20:35,463][39][ERROR] HTC.VR.Marketplace.StoreServices.StoreManagerService         - StartNewApplicationCheckTask() Update service returned HttpStatusNotOK[2017-04-10 13:20:37,464][uTC:12:20:37,464][20][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() BI flush_all after OnDownloadStatus

[Rockjaw]

Hey , thanks for the report. I'll pass this on to the correct team. Sorry you had this issue.

 

Can you let me know where you are, geographically? City/state/country is fine. Thank you.

[atcurtis]

Hi ,

I'm in Santa Clara, California.

[atcurtis]

I presume it's not meant to work? A shame. I suppose at least it's on the initial month free but I should probably cancel it now since I'll likely forget since it doesn't work.