Fil Posted August 2, 2022 Author Share Posted August 2, 2022 I reported the issue the way you said @C.T.. But I don't get any infos, not even an email to inform me, that a ticket has been created. Is this normal? Link to comment Share on other sites More sharing options...
C.T. Posted August 2, 2022 Share Posted August 2, 2022 1 minute ago, Fil said: I reported the issue the way you said @C.T.. But I don't get any infos, not even an email to inform me, that a ticket has been created. Is this normal? There should be a confirmation back to you for sure. but I have also located your ticket now, I got the log. Thanks Link to comment Share on other sites More sharing options...
Fil Posted August 3, 2022 Author Share Posted August 3, 2022 Ok I got a feedback from the support team and they solved my problem. If you have also the problem that your WIFI MAC Address has changed: forget your current WIFI, in which you have the problem Reconnect to the WIFI and set "use Device MAC" instead of "use randomized MAC" before you confirm the connection Now the used Wifi MAC Address is the "native" device Mac address Unfortunately, setting "use device MAC" on a wifi you are already connected with doesn't set the MAC Address to the "native" one. Sounds like a bug for me. Link to comment Share on other sites More sharing options...
C.T. Posted August 3, 2022 Share Posted August 3, 2022 5 minutes ago, Fil said: Ok I got a feedback from the support team and they solved my problem. If you have also the problem that your WIFI MAC Address has changed: forget your current WIFI, in which you have the problem Reconnect to the WIFI and set "use Device MAC" instead of "use randomized MAC" before you confirm the connection Now the used Wifi MAC Address is the "native" device Mac address Unfortunately, setting "use device MAC" on a wifi you are already connected with doesn't set the MAC Address to the "native" one. Sounds like a bug for me. Good to know, thanks for letting me know. Let me double check on my end. Link to comment Share on other sites More sharing options...
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