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Wifi MAC address changes after FW update


Fil
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I reported the issue the way you said @C.T.. But I don't get any infos, not even an email to inform me, that a ticket has been created. Is this normal?

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1 minute ago, Fil said:

I reported the issue the way you said @C.T.. But I don't get any infos, not even an email to inform me, that a ticket has been created. Is this normal?

There should be a confirmation back to you for sure. 

but I have also located your ticket now, I got the log. Thanks

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Ok I got a feedback from the support team and they solved my problem.

If you have also the problem that your WIFI MAC Address has changed:

  • forget your current WIFI, in which you have the problem
  • Reconnect to the WIFI and set "use Device MAC" instead of "use randomized MAC" before you confirm the connection
  • Now the used Wifi MAC Address is the "native" device Mac address

Unfortunately, setting "use device MAC" on a wifi you are already connected with doesn't set the MAC Address to the "native" one. Sounds like a bug for me.

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5 minutes ago, Fil said:

Ok I got a feedback from the support team and they solved my problem.

If you have also the problem that your WIFI MAC Address has changed:

  • forget your current WIFI, in which you have the problem
  • Reconnect to the WIFI and set "use Device MAC" instead of "use randomized MAC" before you confirm the connection
  • Now the used Wifi MAC Address is the "native" device Mac address

Unfortunately, setting "use device MAC" on a wifi you are already connected with doesn't set the MAC Address to the "native" one. Sounds like a bug for me.

Good to know, thanks for letting me know. Let me double check on my end. 

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