Headset keeps losing and making connection to VBConsole with a "Process error" as status in between

[sakarigames]

Hi,

I hope this is the right place to post this, let me know if it isn't!

Right now we have two htc vive focus 3 devices that we're developing for; and both have the same issue. When we try to connect them through the VBConsole they go into a loop of connecting and disconnecting, giving a 'process error' as status before disconnecting. I included a screen capture to show the problem. In the few seconds that the headset is connected, I am able to clear the tracking map or export a map, so the headset really is connected at that point it seems.

Thank you for any help!

[Adam _Edge]

Same problem. Were you able to find the solution?

 

[VR Studion Härnösand]

We also have 2 headsets that do the same, we get Error 601 and this started after latest firmware update and software update of business streaming, cant revert.

[LA Freewalk]

Clear Tracking and System log ...

Clear Settings...

 

Than try again...