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Firmware Update not working

JHibbins

By JHibbins
in VIVE XR Elite

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JHibbins

JHibbins

Posted
Posted

I was using a beta specifically to enable some dev support, but i can't update to the latest version now, here are the logs I extracted:

2023-03-26 13:45:11.377  2016-2430  Unity                   com.htc.vrs.launcher                 I  [ViveInputVirtualButtonLog][OnRightVirtualButtonPresseDown] HandRole.RightHand press down, args = HTC.UnityPlugin.Vive.ViveInputVirtualButton+OutputEventArgs
2023-03-26 13:45:11.557  2016-2430  Unity                   com.htc.vrs.launcher                 I  [ViveInputVirtualButtonLog][OnRightVirtualButtonClicked] HandRole.RightHand clicked, args = HTC.UnityPlugin.Vive.ViveInputVirtualButton+OutputEventArgs
2023-03-26 13:45:11.568  2016-2430  Unity                   com.htc.vrs.launcher                 I  [SettingsUI][SystemUpdateProgressHandler][OnEnable] Request HMD update. (SettingsUI_RequestUpdateHMDFirmwareEvent)
2023-03-26 13:45:11.568  2016-2430  Unity                   com.htc.vrs.launcher                 I  [CompanionService][FirmwareUpdate][HMD] UI Request update firmware. updating flag set to true.
2023-03-26 13:45:11.568  2016-2430  Unity                   com.htc.vrs.launcher                 I  isBetaROM RomVersion : 1.0.999.232 , divid[1] : 0
2023-03-26 13:45:11.568  2016-2430  Unity                   com.htc.vrs.launcher                 I  [CompanionService][FirmwareUpdate][HMD] Request update rom: DEFAULT
2023-03-26 13:45:11.571  2016-2430  Unity                   com.htc.vrs.launcher                 I  [OEMService] Receive set config event, entry name: system_update_require, value: False
2023-03-26 13:45:11.584  2016-7984  Unity                   com.htc.vrs.launcher                 I  [CompanionApp][OnUpdateFirmwareResponse] before error=0 error_string=FOTA_NO_ERROR state=1
2023-03-26 13:45:11.584  2016-7984  Unity                   com.htc.vrs.launcher                 I  [CompanionApp][OnUpdateFirmwareResponse] after error=0 error_string=FOTA_NO_ERROR state=1
2023-03-26 13:45:11.585  2016-7984  Unity                   com.htc.vrs.launcher                 I  [CompanionApp][OnUpdateFirmwareResponse] before error=0 error_string=FOTA_NO_ERROR state=2
2023-03-26 13:45:11.585  2016-7984  Unity                   com.htc.vrs.launcher                 I  [CompanionApp][OnUpdateFirmwareResponse] after error=0 error_string=FOTA_NO_ERROR state=2
2023-03-26 13:45:11.585  2016-2430  Unity                   com.htc.vrs.launcher                 I  [CompanionService][FirmwareUpdate] error=0 error_string=FOTA_NO_ERROR device_id=0 progress=0 state=1
2023-03-26 13:45:11.585  2016-2430  Unity                   com.htc.vrs.launcher                 I  [CompanionService][FirmwareUpdate] ErrorCode=0
2023-03-26 13:45:11.585  2016-2430  Unity                   com.htc.vrs.launcher                 I  [CompanionService][FirmwareUpdate][HMD] state: 1    progress: 0
2023-03-26 13:45:11.585  2016-2430  Unity                   com.htc.vrs.launcher                 I  [CompanionService][FirmwareUpdate] error=0 error_string=FOTA_NO_ERROR device_id=0 progress=0 state=2
2023-03-26 13:45:11.585  2016-2430  Unity                   com.htc.vrs.launcher                 I  [CompanionService][FirmwareUpdate] ErrorCode=0
2023-03-26 13:45:11.585  2016-2430  Unity                   com.htc.vrs.launcher                 I  [CompanionService][FirmwareUpdate][HMD] state: 2    progress: 0
2023-03-26 13:45:13.087  2016-3346  Unity                   com.htc.vrs.launcher                 I  [CompanionApp][OnUpdateFirmwareResponse] before error=20000011 error_string=DOWNLOAD_METADATA_SIGNATURE_MISMATCH state=5
2023-03-26 13:45:13.094  2016-2430  Unity                   com.htc.vrs.launcher                 I  [CompanionService][FirmwareUpdate] error=20000011 error_string=DOWNLOAD_METADATA_SIGNATURE_MISMATCH device_id=0 progress=0 state=5
2023-03-26 13:45:13.095  2016-2430  Unity                   com.htc.vrs.launcher                 I  [CompanionService][FirmwareUpdate] update error, updating flag set to false.
2023-03-26 13:45:13.096  2016-2430  Unity                   com.htc.vrs.launcher                 E  [CompanionService][FirmwareUpdate] update error: 20000011 DOWNLOAD_METADATA_SIGNATURE_MISMATCH (state: 5)
                                                                                                    HTC.Launcher.CompanionService.FirmwareUpdateServiceComponent:OnUpdateFirmwareResponse(UpdateFirmwareResponse)
                                                                                                    System.Action:Invoke()
                                                                                                    System.Action:Invoke()
                                                                                                    UnityMainThreadDispatcher:Update()
2023-03-26 13:45:13.096  2016-2430  Unity                   com.htc.vrs.launcher                 I  [CompanionService][FirmwareUpdate][HMD] update error
2023-03-26 13:45:13.096  2016-2430  Unity                   com.htc.vrs.launcher                 I  [SystemUpdateProgressHandler][OnFirmwareUpdateError] Close progress popup and show error popup.

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C.T.

C.T.

Posted
Posted
5 hours ago, samuel.metters said:

+1 on this, we are also in the same situation:

Headset on 1.0.999.232 and the update does not work with the error "DOWNLOAD_METADATA_SIGNATURE_MISMATCH".
Tried within the headset and with the PC_Tool_v37.

Cheers

PM you the solution.

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