JHibbins Posted March 26 Share Posted March 26 I was using a beta specifically to enable some dev support, but i can't update to the latest version now, here are the logs I extracted: 2023-03-26 13:45:11.377 2016-2430 Unity com.htc.vrs.launcher I [ViveInputVirtualButtonLog][OnRightVirtualButtonPresseDown] HandRole.RightHand press down, args = HTC.UnityPlugin.Vive.ViveInputVirtualButton+OutputEventArgs 2023-03-26 13:45:11.557 2016-2430 Unity com.htc.vrs.launcher I [ViveInputVirtualButtonLog][OnRightVirtualButtonClicked] HandRole.RightHand clicked, args = HTC.UnityPlugin.Vive.ViveInputVirtualButton+OutputEventArgs 2023-03-26 13:45:11.568 2016-2430 Unity com.htc.vrs.launcher I [SettingsUI][SystemUpdateProgressHandler][OnEnable] Request HMD update. (SettingsUI_RequestUpdateHMDFirmwareEvent) 2023-03-26 13:45:11.568 2016-2430 Unity com.htc.vrs.launcher I [CompanionService][FirmwareUpdate][HMD] UI Request update firmware. updating flag set to true. 2023-03-26 13:45:11.568 2016-2430 Unity com.htc.vrs.launcher I isBetaROM RomVersion : 1.0.999.232 , divid[1] : 0 2023-03-26 13:45:11.568 2016-2430 Unity com.htc.vrs.launcher I [CompanionService][FirmwareUpdate][HMD] Request update rom: DEFAULT 2023-03-26 13:45:11.571 2016-2430 Unity com.htc.vrs.launcher I [OEMService] Receive set config event, entry name: system_update_require, value: False 2023-03-26 13:45:11.584 2016-7984 Unity com.htc.vrs.launcher I [CompanionApp][OnUpdateFirmwareResponse] before error=0 error_string=FOTA_NO_ERROR state=1 2023-03-26 13:45:11.584 2016-7984 Unity com.htc.vrs.launcher I [CompanionApp][OnUpdateFirmwareResponse] after error=0 error_string=FOTA_NO_ERROR state=1 2023-03-26 13:45:11.585 2016-7984 Unity com.htc.vrs.launcher I [CompanionApp][OnUpdateFirmwareResponse] before error=0 error_string=FOTA_NO_ERROR state=2 2023-03-26 13:45:11.585 2016-7984 Unity com.htc.vrs.launcher I [CompanionApp][OnUpdateFirmwareResponse] after error=0 error_string=FOTA_NO_ERROR state=2 2023-03-26 13:45:11.585 2016-2430 Unity com.htc.vrs.launcher I [CompanionService][FirmwareUpdate] error=0 error_string=FOTA_NO_ERROR device_id=0 progress=0 state=1 2023-03-26 13:45:11.585 2016-2430 Unity com.htc.vrs.launcher I [CompanionService][FirmwareUpdate] ErrorCode=0 2023-03-26 13:45:11.585 2016-2430 Unity com.htc.vrs.launcher I [CompanionService][FirmwareUpdate][HMD] state: 1 progress: 0 2023-03-26 13:45:11.585 2016-2430 Unity com.htc.vrs.launcher I [CompanionService][FirmwareUpdate] error=0 error_string=FOTA_NO_ERROR device_id=0 progress=0 state=2 2023-03-26 13:45:11.585 2016-2430 Unity com.htc.vrs.launcher I [CompanionService][FirmwareUpdate] ErrorCode=0 2023-03-26 13:45:11.585 2016-2430 Unity com.htc.vrs.launcher I [CompanionService][FirmwareUpdate][HMD] state: 2 progress: 0 2023-03-26 13:45:13.087 2016-3346 Unity com.htc.vrs.launcher I [CompanionApp][OnUpdateFirmwareResponse] before error=20000011 error_string=DOWNLOAD_METADATA_SIGNATURE_MISMATCH state=5 2023-03-26 13:45:13.094 2016-2430 Unity com.htc.vrs.launcher I [CompanionService][FirmwareUpdate] error=20000011 error_string=DOWNLOAD_METADATA_SIGNATURE_MISMATCH device_id=0 progress=0 state=5 2023-03-26 13:45:13.095 2016-2430 Unity com.htc.vrs.launcher I [CompanionService][FirmwareUpdate] update error, updating flag set to false. 2023-03-26 13:45:13.096 2016-2430 Unity com.htc.vrs.launcher E [CompanionService][FirmwareUpdate] update error: 20000011 DOWNLOAD_METADATA_SIGNATURE_MISMATCH (state: 5) HTC.Launcher.CompanionService.FirmwareUpdateServiceComponent:OnUpdateFirmwareResponse(UpdateFirmwareResponse) System.Action:Invoke() System.Action:Invoke() UnityMainThreadDispatcher:Update() 2023-03-26 13:45:13.096 2016-2430 Unity com.htc.vrs.launcher I [CompanionService][FirmwareUpdate][HMD] update error 2023-03-26 13:45:13.096 2016-2430 Unity com.htc.vrs.launcher I [SystemUpdateProgressHandler][OnFirmwareUpdateError] Close progress popup and show error popup. Link to comment Share on other sites More sharing options...
C.T. Posted March 26 Share Posted March 26 What's your current software version? Link to comment Share on other sites More sharing options...
JHibbins Posted March 26 Author Share Posted March 26 HMD is on 1.0.999.232 (Device registered as beta with serial) Is there a way to remove the serial/force the update as this new version includes the 75hz? Link to comment Share on other sites More sharing options...
samuel.metters Posted March 28 Share Posted March 28 +1 on this, we are also in the same situation: Headset on 1.0.999.232 and the update does not work with the error "DOWNLOAD_METADATA_SIGNATURE_MISMATCH". Tried within the headset and with the PC_Tool_v37. Cheers Link to comment Share on other sites More sharing options...
C.T. Posted March 28 Share Posted March 28 5 hours ago, samuel.metters said: +1 on this, we are also in the same situation: Headset on 1.0.999.232 and the update does not work with the error "DOWNLOAD_METADATA_SIGNATURE_MISMATCH". Tried within the headset and with the PC_Tool_v37. Cheers PM you the solution. Link to comment Share on other sites More sharing options...
VirginiaThornton Posted March 31 Share Posted March 31 Can you share the solution here? :) Link to comment Share on other sites More sharing options...
C.T. Posted March 31 Share Posted March 31 18 minutes ago, VirginiaThornton said: Can you share the solution here? 🙂 Are you one of the 1.0.999.232 DevKits? Link to comment Share on other sites More sharing options...
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