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Posted

Hi folks, I'd be happy to collect some logs if it will help you determine why RRServer.exe appears to have a memory leak?

Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: RRServer.exe (22080) consumed 53952454656 bytes, bdservicehost.exe (2576) consumed 854364160 bytes, and OUTLOOK.EXE (22592) consumed 338173952 bytes.

Posted
16 hours ago, Vocker said:

Hi folks, I'd be happy to collect some logs if it will help you determine why RRServer.exe appears to have a memory leak?

Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: RRServer.exe (22080) consumed 53952454656 bytes, bdservicehost.exe (2576) consumed 854364160 bytes, and OUTLOOK.EXE (22592) consumed 338173952 bytes.

Can you get me below file for me? after BSOD, the file should be generated automatically. also submit a log via hub console would be nice. thanks 

C:/Windows/memory.dmp or  
C:/Windows/minidump/*.dmp

Posted

No luck.  I did have to press and hold my power button. It was locked up hard.

System and application logs shows these events just prior to crash.  The system has a 32GB static pagefile with plenty of free space.
image.thumb.png.bbd7c6055f7b710b60f1a3b65e0000db.png

Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: RRServer.exe (22080) consumed 53952454656 bytes, bdservicehost.exe (2576) consumed 854364160 bytes, and OUTLOOK.EXE (22592) consumed 338173952 bytes.

Application popup: Windows - Out of Virtual Memory : Your system is low on virtual memory. To ensure that Windows runs properly, increase the size of your virtual memory paging file. For more information, see Help. 

Application popup: Teams.exe - Application Error : The exception unknown software exception (0xe0000008) occurred in the application at location 0x00007FF89F55CB69.

The Bitdefender Auxiliary Service service terminated unexpectedly.  It has done this 1 time(s).

The Microsoft Account Sign-in Assistant service failed to start due to the following error: 
The paging file is too small for this operation to complete.

The server {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5} did not register with DCOM within the required timeout.

image.thumb.png.85cc5195c65dc8a0cef97e22bebff826.png

Faulting application name: DtsApo4Service.exe, version: 1.10.13.0, time stamp: 0x6268f10a
Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x2bd748bf
Exception code: 0xc0000005
Fault offset: 0x000000000004971c
Faulting process id: 0x15bc
Faulting application start time: 0x01d96d32027dd73a
Faulting application path: C:\Windows\System32\DTS\PC\APO4x\DtsApo4Service.exe
Faulting module path: C:\Windows\System32\ucrtbase.dll
Report Id: 8b1be496-3c90-4350-b4eb-7161fa523003
Faulting package full name: 
Faulting package-relative application ID: 

The Desktop Window Manager process has exited. (Process exit code: 0xc00001ad, Restart count: 1, Primary display device ID: NVIDIA GeForce RTX 3080)

Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp: 0x6be51595
Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x2bd748bf
Exception code: 0xc00000fd
Fault offset: 0x00000000000151b5
Faulting process id: 0x4548
Faulting application start time: 0x01d96d5aa02d3a99
Faulting application path: C:\Windows\system32\dwm.exe
Faulting module path: C:\Windows\System32\ucrtbase.dll
Report Id: ec26c8a6-38d5-4f95-b9ce-f75fafd80d02
Faulting package full name: 
Faulting package-relative application ID: 

Faulting application name: StartMenuExperienceHost.exe, version: 0.0.0.0, time stamp: 0xe40668d4
Faulting module name: KERNELBASE.dll, version: 10.0.19041.2788, time stamp: 0x62e593d6
Exception code: 0xc000027b
Fault offset: 0x0000000000117cd2
Faulting process id: 0x2354
Faulting application start time: 0x01d96d5908de9f8a
Faulting application path: C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 9abaac08-fd44-417d-8187-950536a25fec
Faulting package full name: Microsoft.Windows.StartMenuExperienceHost_10.0.19041.1023_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: App

Faulting application name: RRServer.exe, version: 1.0.97.0, time stamp: 0x64143aa3
Faulting module name: RRServer.exe, version: 1.0.97.0, time stamp: 0x64143aa3
Exception code: 0xc0000005
Fault offset: 0x000000000006752f
Faulting process id: 0x5640
Faulting application start time: 0x01d96d5917833abd
Faulting application path: C:\Program Files\VIVE Hub\VIVE Business Streaming\RRServer\RRServer.exe
Faulting module path: C:\Program Files\VIVE Hub\VIVE Business Streaming\RRServer\RRServer.exe
Report Id: 5a331378-5891-43ca-a9a2-534a26bc6e1e
Faulting package full name: 
Faulting package-relative application ID: 

Faulting application name: launcherrsxruntime.exe, version: 1.0.0.1, time stamp: 0x63b553c7
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x16b4
Faulting application start time: 0x01d96d5adda69721
Faulting application path: C:\Program Files\WindowsApps\AdvancedMicroDevicesInc-2.AMDRadeonSoftware_10.22.20068.0_x64__0a9344xs7nr4m\radeonsoftware\launcherrsxruntime.exe
Faulting module path: unknown
Report Id: f54bad7f-1468-43e2-8872-cacd3e19cb26
Faulting package full name: AdvancedMicroDevicesInc-2.AMDRadeonSoftware_10.22.20068.0_x64__0a9344xs7nr4m
Faulting package-relative application ID: AMDRadeonsoftwareUWP

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