Vive Pro 2 and GeForce RTX 4090 - No Ultra or Extreme Settings

[Em0Abstracts]

I am a new user to Vive, and so far I'm beating my head against the wall trying to figure out what is going on here.  As indicated in the post title, I have the Vive Pro 2 running on an ASUS Nvidia Gefore RTX 4090 OC GPU and Intel i9 14900K proc with 48GB DDR5-8000 RAM, all running Windows 11.  My system should be fully and completely capable of powering this headset even at its highest settings, but for some reason it can't.  No matter what I do, the Ultra and Extreme settings remain grayed out in my Vive Console software with a message saying: "Full resolution not supported by your current hardware."  That's a load of crap, because my hardware can certainly support it.  But something is making Vive Console think my GPU can't support this.

I've tried to delete and reinstall all the Steam-related and HTC-related software and drivers multiple times using CCleaner, power cycled all the VR hardware equipment and the PC multiple times throughout that process, set the native resolution in SteamVR to 100% instead of the default 150%, enabled developer betas on both Steam and Vive Console applications, unplugged my second monitor from my GPU so only my primary monitor is connected to HDMI and the VIVE is connected to the DisplayPort.  I've done a reset of all the system USB drivers.  The only thing I haven't done is blown away and reinstalled the GPU drivers themselves.

Does anyone have any guidance or experience for this at all?

[C.T.]

On 12/4/2023 at 12:05 PM, Em0Abstracts said:

I am a new user to Vive, and so far I'm beating my head against the wall trying to figure out what is going on here.  As indicated in the post title, I have the Vive Pro 2 running on an ASUS Nvidia Gefore RTX 4090 OC GPU and Intel i9 14900K proc with 48GB DDR5-8000 RAM, all running Windows 11.  My system should be fully and completely capable of powering this headset even at its highest settings, but for some reason it can't.  No matter what I do, the Ultra and Extreme settings remain grayed out in my Vive Console software with a message saying: "Full resolution not supported by your current hardware."  That's a load of crap, because my hardware can certainly support it.  But something is making Vive Console think my GPU can't support this.

I've tried to delete and reinstall all the Steam-related and HTC-related software and drivers multiple times using CCleaner, power cycled all the VR hardware equipment and the PC multiple times throughout that process, set the native resolution in SteamVR to 100% instead of the default 150%, enabled developer betas on both Steam and Vive Console applications, unplugged my second monitor from my GPU so only my primary monitor is connected to HDMI and the VIVE is connected to the DisplayPort.  I've done a reset of all the system USB drivers.  The only thing I haven't done is blown away and reinstalled the GPU drivers themselves.

Does anyone have any guidance or experience for this at all?

@Em0Abstracts Could you submit a log via Console to us to see why it cannot be enabled on your setup?