Synthesis Posted August 3, 2017 Share Posted August 3, 2017 Okay, so you've got a commercial space with four different Vive set ups that all lose consistent tracking until about 2-3pm every day? How long does it work after it starts working again?Thanks, -John C Link to comment Share on other sites More sharing options...
lauren.wormhole@gmail.com Posted August 3, 2017 Author Share Posted August 3, 2017 Yes we have 4 stations. Well with the exception of today, they would work all night if I would play them. We ususally have them work from 2 pm until we put the PC's to sleep which would be 8 pm. Then we come in the following day and start the steamVR up and same issue of tracking loss appears. We restart them all by powering them off and unplugging them for about 5 mins. then start it back up again and still the same result. Link to comment Share on other sites More sharing options...
Synthesis Posted August 3, 2017 Share Posted August 3, 2017 Has this always been a problem? -John C Link to comment Share on other sites More sharing options...
lauren.wormhole@gmail.com Posted August 3, 2017 Author Share Posted August 3, 2017 No, it had started this past Sunday. All of them went down at once and came back online at the end of the night around 6. We have had no differences in environment each day. Sunny everyday up until today. A little rain and overcast is all for us. Link to comment Share on other sites More sharing options...
CaTaPulT Posted August 3, 2017 Share Posted August 3, 2017 Since this is a industrial (commercial) space, any chance a neighboring business started using a piece of equipment that could cause interference with your multiple Vive setup? Maybe something with powerful electric motors, something generating strong magnetic fields and so on? Might be worth asking if they put a new machine into service on Sunday and has been running daily until 2:00pm? Sorry, just grasping at straws here and throwing ideas around in case we hit the cause. Regards: Jack Link to comment Share on other sites More sharing options...
Synthesis Posted August 3, 2017 Share Posted August 3, 2017 That's a good idea.Can you test one of the units elsewhere? Maybe in a different building or at home? For all of them to go out simultaneous and only come back on at the same time... that's gotta be something with the building. Alternatively, if you have a uninterruptible power supply, try using that for the base stations and the PC and see if it fixes the issue on one of them.Thanks, -John C Link to comment Share on other sites More sharing options...
lauren.wormhole@gmail.com Posted August 4, 2017 Author Share Posted August 4, 2017 I will give it a shot. I was also reading up on other Vive owners that had the same issues =https://www.google.com/amp/s/amp.reddit.com/r/Vive/comments/4l0c68/psa_getting_a_pcie_usb_3_card_solved_all_my_vive/. At the bottom the last comment was to check and update the mother board usb drivers. On one of the pc's i have a gigabyte motherboard and the other 3 have the asus m5a97 r 2.0. I'll give this a shot as well. Link to comment Share on other sites More sharing options...
MartinMarty Posted August 4, 2017 Share Posted August 4, 2017 I hate to intrude on this conversation but my Windows 10 forced the Creators update on me a couple days ago after I had tried to defer it as long as I could. Any chance these PCs also got upgraded without your knowledge, or maybe they did not complete the upgrade and they start trying to dowload every day at 2PM? Also, what about Bluetooth interference? What about setting those base stations not to go to sleep? Link to comment Share on other sites More sharing options...
lauren.wormhole@gmail.com Posted August 4, 2017 Author Share Posted August 4, 2017 It is all good MartinMarty. I willl try to check that out also I do remember it was a while ago that it was trying to do that and I don't think it ever actually installed it. I do know that today at 3:50 pm they checked for an update and the system said everything is up to date. I will investigate and look for more info. As for bluetooth interference the only things would be the Vive systems itself. I have wired keyboard and mice on 2 of the four and the one has a wireless keyboard but wired mouse and the other has a wireless mouse with a wired keyboard. I have shut all of those computers off and am just working with all wired right now on one pc. I have set the bluetooth communication for the bases to where they can not be wirelessly managed and the camera is off. Link to comment Share on other sites More sharing options...
MartinMarty Posted August 4, 2017 Share Posted August 4, 2017 If you do Windows Key + R and then run winver it will show ver 1703 if you are running Creators update. I have not noticed any ill effects on my computing, including VR, but it has only been a couple days so I haven't done very much yet. Link to comment Share on other sites More sharing options...
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