C.T. Posted April 10 Share Posted April 10 VIVE XR Elite Software (FOTA 7.0) 1.0.999.624 Released on April 10, 2024 What's new Support for VIVE Business+ Pro and Ultimate is now available, for access to enterprise features such as VIVE Location-Based Software Suite, tracking map synchronization, batch configuration, remote device monitoring, and so on. For more information, visit our VIVE Business+ website. For 2D Android apps: App controls (such as playback controls) can now be displayed when 2D apps are in full screen mode. Beta feature: Multi-touch interaction can be set up through controller button mapping. A “Downloading” filter is added in the Library, which displays apps that are currently downloading on the headset. The Library also keeps your most recent filter setting. Support for Wi-Fi 6E is now available in Norway. User experience improvements Improved hand tracking with latency reduction, search recovery speed, and precise gesture recognition. The headset will stay on while transferring files through a USB cable. The headset will prompt you to switch to Passenger mode if your environment can’t support tracking. You can now double-click the Shift key on the keyboard to turn Caps Lock on (just like on the phone). Updated the list of time zones in Settings. For developers Added support for hand grasp gesture. Added support for VIVE Ultimate Tracker POGO pin menu input and haptic output. Fixed issue Updated the Wi-Fi firmware to address the low throughput issue which affects VIVE Streaming. 1 Link to comment Share on other sites More sharing options...
Beta_Tester Posted April 11 Share Posted April 11 On 4/10/2024 at 7:13 AM, C.T. said: Fixed issue Updated the Wi-Fi firmware to address the low throughput issue which affects VIVE Streaming. Finding performance on VIVE streaming to be far worse than before this update. I could generally run VIVE Streaming on full 200Mbps with Dynamic bitrate disabled. Now I have to either have it enabled or drop the bitrate down to around 100Mbps before I get a consistent experience. Definitely a step back from my point of view. Happy to generate a trace if you need it Link to comment Share on other sites More sharing options...
C.T. Posted April 12 Author Share Posted April 12 3 hours ago, Beta_Tester said: Finding performance on VIVE streaming to be far worse than before this update. I could generally run VIVE Streaming on full 200Mbps with Dynamic bitrate disabled. Now I have to either have it enabled or drop the bitrate down to around 100Mbps before I get a consistent experience. Definitely a step back from my point of view. Happy to generate a trace if you need it Yes, logs will be very helpful for us to understand where went wrong. Link to comment Share on other sites More sharing options...
Beta_Tester Posted April 13 Share Posted April 13 Hi @C.T. - worked out that the headset was connecting to an AP elsewhere and not reattaching to the AP in the play area. I appreciate that for day-to-day usage this wouldn't be a problem, but surely the signal threshold for reattaching to a closer AP should be much higher when using Vive Streaming? I'll see if I can replicate and send a trace. Link to comment Share on other sites More sharing options...
C.T. Posted April 14 Author Share Posted April 14 On 4/13/2024 at 10:42 PM, Beta_Tester said: Hi @C.T. - worked out that the headset was connecting to an AP elsewhere and not reattaching to the AP in the play area. I appreciate that for day-to-day usage this wouldn't be a problem, but surely the signal threshold for reattaching to a closer AP should be much higher when using Vive Streaming? I'll see if I can replicate and send a trace. Mesh setup? Link to comment Share on other sites More sharing options...
Beta_Tester Posted April 14 Share Posted April 14 4 hours ago, C.T. said: Mesh setup? Yes, with client steering enabled. Link to comment Share on other sites More sharing options...
Beta_Tester Posted Monday at 10:21 AM Share Posted Monday at 10:21 AM @C.T. I had this issue again. The headset connected to the AP in another room and stayed connected to it, even after rebooting the headset. The signal strength would have been sufficient for day-to-day tasks, but not for Vive Streaming. At no point did the headset reconnect to the AP in the play area during my 1 hour session. I had to drop the bitrate right down to get a stable stream. I've generated a trace - although I never got a number - but it is marked for your attention. Link to comment Share on other sites More sharing options...
C.T. Posted Tuesday at 01:42 AM Author Share Posted Tuesday at 01:42 AM 15 hours ago, Beta_Tester said: @C.T. I had this issue again. The headset connected to the AP in another room and stayed connected to it, even after rebooting the headset. The signal strength would have been sufficient for day-to-day tasks, but not for Vive Streaming. At no point did the headset reconnect to the AP in the play area during my 1 hour session. I had to drop the bitrate right down to get a stable stream. I've generated a trace - although I never got a number - but it is marked for your attention. sure, let me check on the system Link to comment Share on other sites More sharing options...
C.T. Posted Wednesday at 04:05 AM Author Share Posted Wednesday at 04:05 AM On 4/29/2024 at 6:21 PM, Beta_Tester said: @C.T. I had this issue again. The headset connected to the AP in another room and stayed connected to it, even after rebooting the headset. The signal strength would have been sufficient for day-to-day tasks, but not for Vive Streaming. At no point did the headset reconnect to the AP in the play area during my 1 hour session. I had to drop the bitrate right down to get a stable stream. I've generated a trace - although I never got a number - but it is marked for your attention. So, we’d like to check with you a few things and maybe it can be helpful for your setup. 1. How’s the router/AP placement at your environment? We found that there are indeed 2 are in query for connection, and we choose the better one for the headset. Not by the location, but the better signal strength to the headset. 2. 2 APs seems are running different bandwidth or RF power, not for sure. You can alter the settings that closes to your play area for better selection. 3. we generally don’t recommend user using mesh setup, as settings are slightly difficult to fine tune, even for us. In short, without knowing the settings in detail, but by log we suspect that 2 APs are less than 1 meter apart. See if above information helps, and let me know the result or detail. Link to comment Share on other sites More sharing options...
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