MDC1961 Posted November 9, 2017 Share Posted November 9, 2017 I paid for a month's subscription but my current one has not ran out yet, What can I do? Link to comment Share on other sites More sharing options...
Synthesis Posted November 9, 2017 Share Posted November 9, 2017 Did you accidently buy a second subscription? PM me with the email associated with it and we can cancel it for you if it was a mistake.Thanks, -John C Link to comment Share on other sites More sharing options...
MDC1961 Posted November 9, 2017 Author Share Posted November 9, 2017 I received 2 e-mails confirming 2 paid subscriptions for $6.99 each. I already have 1 subscription that has not ran out yet. Not sure what happened but I think I really messed up. Link to comment Share on other sites More sharing options...
MDC1961 Posted November 9, 2017 Author Share Posted November 9, 2017 theres 2 paid subscriptions for $6.99 each order #'s--VO-664a7bf1dd order #---VO-3a1a265f60 Link to comment Share on other sites More sharing options...
MDC1961 Posted November 9, 2017 Author Share Posted November 9, 2017 there are 2 subscriptions for $6.99 each [edited to remove personal information] if you can cancel these 2--I would be greatly appreciated Link to comment Share on other sites More sharing options...
MDC1961 Posted November 9, 2017 Author Share Posted November 9, 2017 October16- November 17 is when my subscription runs out Link to comment Share on other sites More sharing options...
Synthesis Posted November 9, 2017 Share Posted November 9, 2017 Did you get both of those subscription emails at the same address you gave me? (Don't repost the address, if there's another one, PM it to me.)Thanks, -John C Link to comment Share on other sites More sharing options...
MDC1961 Posted November 10, 2017 Author Share Posted November 10, 2017 yes, got both receipts of paid subscriptions at this e-mail--martinclearman@gmail.com Link to comment Share on other sites More sharing options...
Synthesis Posted November 10, 2017 Share Posted November 10, 2017 Oaky, thank you. I'm looking into this now.Updates to follow.Thanks, -John C Link to comment Share on other sites More sharing options...
Synthesis Posted November 10, 2017 Share Posted November 10, 2017 We're escalating this, please be patient while we work towards a resolution.Thank you! -John C Link to comment Share on other sites More sharing options...
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