Synthesis Posted December 22, 2017 Share Posted December 22, 2017 Those emails are automated notifications. No one monitors that inbox. Click on the Vive icon (the little blue triangle) next to my name and then click on "Send Private Message" It looks like this. I've highlighted in the picture. Link to comment Share on other sites More sharing options...
Heidi1 Posted December 22, 2017 Author Share Posted December 22, 2017 Thank you. I just sent it. Link to comment Share on other sites More sharing options...
Heidi1 Posted December 23, 2017 Author Share Posted December 23, 2017 A huge shout out for John G! He took ownership of the shipping problem and the system arrived today. John G went over and above to resolve this. He stayed in contact constantly with me. He has renewed positive feelings for the company. Thank you! Merry Christmas John G! Link to comment Share on other sites More sharing options...
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