Fair1138 Posted January 26, 2018 Share Posted January 26, 2018 I recently downloaded Super Galaxy Puzzle Lite for our monthly subscription. It dosnet seem to work. Ive email 2 areas of Vive and talk to live support. The support seem like they were following a cookie cutter answer and neither emails have been responded to. Any suggestions on how to fix it or a number I can call? Thanks. Link to comment Share on other sites More sharing options...
Rockjaw Posted January 26, 2018 Share Posted January 26, 2018 Hi , can you explain your issues in more detail (either here, or via a PM)? I can get the feedback to the right people. Link to comment Share on other sites More sharing options...
Fair1138 Posted January 26, 2018 Author Share Posted January 26, 2018 We downloaded the game for a monthly subscription. I even removed it and try downloading again. It just dosent work. Just trying to fix it or, or be able to pick a different game. Thank you. Link to comment Share on other sites More sharing options...
Synthesis Posted January 26, 2018 Share Posted January 26, 2018 Can you please clarify: "It just doesn't work"? Do you mean it won't launch, it crashes on launching? The controls are not responsive in game? Something else?Thank you, -John C Link to comment Share on other sites More sharing options...
Fair1138 Posted January 26, 2018 Author Share Posted January 26, 2018 It doesn't launch Link to comment Share on other sites More sharing options...
Fair1138 Posted January 26, 2018 Author Share Posted January 26, 2018 Steam says it is unresponsive Link to comment Share on other sites More sharing options...
Synthesis Posted January 26, 2018 Share Posted January 26, 2018 So, we have Super Galaxy Puzzle Lite on Viveport and then Steam has Super Galaxy Puzzle, but that's not Viveport.Is it the Steam version or Viveport version that you're trying to launch?Thanks, -John C Link to comment Share on other sites More sharing options...
Fair1138 Posted January 26, 2018 Author Share Posted January 26, 2018 I've done it through both Link to comment Share on other sites More sharing options...
Synthesis Posted January 26, 2018 Share Posted January 26, 2018 So neither version will launch? Any other games having this problem?Thanks, -John C Link to comment Share on other sites More sharing options...
Fair1138 Posted January 26, 2018 Author Share Posted January 26, 2018 Nope, everything else works great. Link to comment Share on other sites More sharing options...
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