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Sales / subscription report data not showing


joeysipos
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Hi there. On our sales report there is no data for our game Glider Island VR under subscriptions... And acording to the leaderboards there are all kinds of people playing the game for a couple months. Is there something wrong or does it take like 2 or 3 months to process the data? Because I see no data for March, Feb, Jan. Although I noticed December shows up...

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You're correct - there is a delay. I'd have to double-check but I believe it's two months between data and report. In this case, you're seeing December because there are two full months (Jan/Feb) between then and now. In April, you should start seeing January reports.

 

I believe we're working on decreasing that delay. We're certainly working on improving reporting.

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