Viveport forum issues and suggestions

[Exponential]

Suggestion:

Maybe add a link to our Gallery between "Profile" and "My Settings" ?

 

Issues:

- I have no toolbar when I want to write a comment (contest) but it works when I want to edit a message.



- I can't upload any pictures when I edit a post, when I click on the "Done" button, it put no pictures on my message.

 

[singularity]

I am currently missing two purchases I made from the viveport store on the 1st of October. These were theBlu and The Music Room Mini. They simply aren't in my library. It's as if I never bought them. I never tried to download them until now but it seems I don't access to them. I spoke to Livechat support but they could not offer me any help or information except to tell me to post here in the forum.

I would appreciate any help in being able to download the products that I purchased.

[Rockjaw]

Hi  - sorry I just saw this.

 

Can you check this FAQ for me, and make sure everything's installed and up to date? You may want to reinstall the Vive desktop client as well if you haven't already. 

[singularity]

Hi Stephen. Thanks for the response. This is not an issue with the vive software. Even when I login to the viveport website the purchases do not show up. It's as if I never bought them. This seems very inefficient to try and solve a problem like this thorough a forum.

[Rockjaw]

Hi . Can you PM with the details of the account you're logging in with (ie your email address associated with the account?). I'll chase it down for you.