download_it Posted August 30, 2018 Share Posted August 30, 2018 1) Bought new Vive Pro. Connected it first time, hardware setup guide found USB connection and Display Port connection with no problems at all. 2) SteamVr recommended to do a firmware update. There were 4 steps of firmware update. 3 were installed with no problems, but 4th failed by some reason. Afte this firmware update with SteamVr I resatred the system and now I'm getting display port connection error: Headset is not connected properly The headset's display was not found, please make sure your HDMI cables are securely connected, then reboot it by clicking below. (208) What the problem could be? Link to comment Share on other sites More sharing options...
download_it Posted August 30, 2018 Author Share Posted August 30, 2018 Also, system report from SteamVR SteamVR Version 2018-08-07 (1533664367) Steam: Public (Public) Tracking: No Driver OS: Windows 10 (10.0.0.17134) Direct Mode Graphics: NVIDIA (399.07) System Admin: No Async Reprojection: Enabled Allow Reprojection: Yes (Good) Force Reprojection: No (Good) Performance drops: 0/1 0/2 0/3 0/4 0/0 User IPD (m): Not yet implemented Displays - Extended Display Display 0: \\.\DISPLAY1 1920x1080 @ (0, 0) NVIDIA GeForce GTX 1070 Primary Monitor 0: \\.\DISPLAY1\Monitor0 Generic PnP Monitor Link to comment Share on other sites More sharing options...
Synthesis Posted August 30, 2018 Share Posted August 30, 2018 Are you using an adapter or just directly connecting the displayport cable to the GPU?Thanks, -John C Link to comment Share on other sites More sharing options...
download_it Posted August 30, 2018 Author Share Posted August 30, 2018 John, Connecting directly to display port of GPU, no addapters used. Link to comment Share on other sites More sharing options...
Synthesis Posted August 30, 2018 Share Posted August 30, 2018 if you haven't already, go into the settings and the developer tab and Enable Direct Mode.It's possible we'll have to reinstall the drivers too, so after doing that, if it doesn't work. Uninstall the drivers through SteamVR settings.Thanks, -John C Link to comment Share on other sites More sharing options...
download_it Posted August 30, 2018 Author Share Posted August 30, 2018 John, I did it few times, reinstalled/uninstalled drivers, software, enabled/disabled direct mode..nothing helped....At the moment just rolled back Windows to factory settings. Will update you what I got after all is set up. Link to comment Share on other sites More sharing options...
download_it Posted August 30, 2018 Author Share Posted August 30, 2018 Same issue again... USB Port Detected - OK DisplayPort Not Detected....... Link to comment Share on other sites More sharing options...
download_it Posted August 30, 2018 Author Share Posted August 30, 2018 We can setup a TeamViewer session, so you can check all the software configuration. Link to comment Share on other sites More sharing options...
download_it Posted August 30, 2018 Author Share Posted August 30, 2018 As I said erarlier, the problem arrived when the 4th step of firmware update was failed to be installed. On the first connection there were no problems. Link to comment Share on other sites More sharing options...
Synthesis Posted August 30, 2018 Share Posted August 30, 2018 Follow the instructions here and give this a try: https://support.steampowered.com/kb_article.php?s=99fc613679d414ac10dc0dc9898716eb&ref=2748-WEIK-9562Thank you, -John C Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.