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Wireless Adapter - error Not Ready (10001.4116) - need help - urgent


dprado
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So, this has been happening almost daily, in several units that I have here:

 

 

extracted from the log:

[2019-05-15 15:26:38.996 -5 0x2604 INFO LOG] DisplayLink driver registered.
[2019-05-15 15:26:39.528 -5 0xB34 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_STOPPED(3), reason = SDK_CURRENT_STATE_REASON_NOT_SCANNING(16)
[2019-05-15 15:26:39.528 -5 0xB34 INFO LOG] (ControlCenter)CallbackDeviceStatus : SDK_WIGIGFSM_STATE_STOPPED(3), reason = SDK_CURRENT_STATE_REASON_NOT_SCANNING(16)
[2019-05-15 15:26:39.528 -5 0xB34 INFO LOG] (ControlCenter)Intel WiGig SDK DLL Version : 4.0.10377.40
[2019-05-15 15:26:39.528 -5 0xB34 INFO LOG] Init OK
[2019-05-15 15:26:39.528 -5 0xB34 INFO LOG] (ControlCenter)Set RF ON success.
[2019-05-15 15:26:39.528 -5 0xB34 INFO LOG] SteamVR version : 1555289821
[2019-05-15 15:26:39.528 -5 0x2428 INFO LOG] (ControlCenter)CallbackDeviceStatus : SDK_WIGIGFSM_STATE_SCANNING(4), reason = SDK_CURRENT_STATE_REASON_REQUESTED_BY_APPLICATION(9)
[2019-05-15 15:26:39.528 -5 0x1FCC INFO LOG] Connection Status set to 2(CONNECTION_STATUS_SCANNING)
[2019-05-15 15:26:41.996 -5 0x2428 INFO LOG] (ControlCenter)CallbackDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-15 15:26:41.996 -5 0x1FCC INFO LOG] Show error code : 10001.4116
[2019-05-15 15:26:41.996 -5 0x1FCC INFO LOG] Connection Status set to 6(CONNECTION_STATUS_NOT_READY)
[2019-05-15 15:26:42.059 -5 0x2428 INFO LOG] (ControlCenter)CallbackDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)

 

and then, after shutting down the pc and headset, turning it on again, and trying to reconnect, sometimes it get stuck in the state "Initializing", and in the logfile:

 

# Log begin at 2019-05-15 15:50:29.265
[2019-05-15 15:50:29.265 -5 0x257C INFO LOG] CU Begin
[2019-05-15 15:50:29.265 -5 0x257C INFO LOG] Load languages from : C:\Program Files\VIVE Wireless\ConnectionUtility\Text\Languages.json
[2019-05-15 15:50:29.265 -5 0x257C INFO LOG] Load text from : C:\Program Files\VIVE Wireless\ConnectionUtility\Text\en_US.json
[2019-05-15 15:50:29.265 -5 0x257C INFO LOG] Load Language Text : en_US
[2019-05-15 15:50:29.265 -5 0x257C INFO LOG] Load fonts from : C:\Program Files\VIVE Wireless\ConnectionUtility\Font\Fonts.json
[2019-05-15 15:50:29.265 -5 0x257C INFO LOG] Parsed fonts config : C:\Program Files\VIVE Wireless\ConnectionUtility\Font\Fonts.json
[2019-05-15 15:50:29.406 -5 0x2604 INFO LOG] Known device : 0BB4/030A
[2019-05-15 15:50:29.406 -5 0x2604 INFO LOG] Known device : 2BDE/2300
[2019-05-15 15:50:29.406 -5 0x2604 INFO LOG] Known device : 0BB4/030C
[2019-05-15 15:50:29.406 -5 0x2604 INFO LOG] Known device : 0BB4/030B
[2019-05-15 15:50:29.406 -5 0x2604 INFO LOG] Known device : 0BB4/0309
[2019-05-15 15:50:29.406 -5 0x2604 INFO LOG] Known device : 2BDE/2101
[2019-05-15 15:50:29.406 -5 0x2604 INFO LOG] Known device : 0BB4/2134
[2019-05-15 15:50:29.406 -5 0x2604 INFO LOG] Known device : 2BDE/2000
[2019-05-15 15:50:29.406 -5 0x2604 INFO LOG] Known device : 0BB4/2C87
[2019-05-15 15:50:29.406 -5 0x2604 INFO LOG] Known device : 0D8C/0012
[2019-05-15 15:50:29.406 -5 0x2604 INFO LOG] Known device : 0BB4/2C87
[2019-05-15 15:50:29.406 -5 0x2604 INFO LOG] Known device : 2BDE/2101
[2019-05-15 15:50:29.406 -5 0x2604 INFO LOG] Known device : 0BB4/0313
[2019-05-15 15:50:29.406 -5 0x2604 INFO LOG] Known device :
[2019-05-15 15:50:29.406 -5 0x2548 INFO LOG] DisplayLink driver registered.
[2019-05-15 15:50:29.968 -5 0x9E8 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-15 15:50:30.187 -5 0x9E8 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-15 15:50:30.390 -5 0x9E8 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-15 15:50:30.593 -5 0x9E8 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-15 15:50:30.796 -5 0x9E8 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-15 15:50:30.999 -5 0x9E8 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-15 15:50:31.203 -5 0x9E8 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)

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Restarting solves, but not always. Sometimes I have to turn everything off and on a few times until it works.

 

Reinstalling sometimes works, it is absolutely random. It seems to me that this error occurs more often in PCs using channel #2 , but I may be biased... 

 

And a couple of times, while reinstalling, the app just got to a state that it wouldn't reinstall the DisplayLink driver and interrupting the installation process. (The solution was to remove the driver, boot Windows in a troubleshooting mode without forcing driving signature, and manually installing the Display link drivers before proceeding with the adapter installation).

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The whole log, from boot to loading, to getting to the error state:

 

# Log begin at 2019-05-18 14:28:42.696
[2019-05-18 14:28:42.697 -5 0x530 INFO LOG] CU Begin
[2019-05-18 14:28:42.703 -5 0x530 INFO LOG] Load languages from : C:\Program Files\VIVE Wireless\ConnectionUtility\Text\Languages.json
[2019-05-18 14:28:42.703 -5 0x530 INFO LOG] Load text from : C:\Program Files\VIVE Wireless\ConnectionUtility\Text\en_US.json
[2019-05-18 14:28:42.703 -5 0x530 INFO LOG] Load Language Text : en_US
[2019-05-18 14:28:42.703 -5 0x530 INFO LOG] Load fonts from : C:\Program Files\VIVE Wireless\ConnectionUtility\Font\Fonts.json
[2019-05-18 14:28:42.703 -5 0x530 INFO LOG] Parsed fonts config : C:\Program Files\VIVE Wireless\ConnectionUtility\Font\Fonts.json
[2019-05-18 14:28:42.735 -5 0x968 INFO LOG] Known device : 0BB4/030A
[2019-05-18 14:28:42.735 -5 0x968 INFO LOG] Known device : 2BDE/2300
[2019-05-18 14:28:42.735 -5 0x968 INFO LOG] Known device : 0BB4/030C
[2019-05-18 14:28:42.735 -5 0x968 INFO LOG] Known device : 0BB4/030B
[2019-05-18 14:28:42.735 -5 0x968 INFO LOG] Known device : 0BB4/0309
[2019-05-18 14:28:42.735 -5 0x968 INFO LOG] Known device : 2BDE/2101
[2019-05-18 14:28:42.735 -5 0x968 INFO LOG] Known device : 0BB4/2134
[2019-05-18 14:28:42.735 -5 0x968 INFO LOG] Known device : 2BDE/2000
[2019-05-18 14:28:42.735 -5 0x968 INFO LOG] Known device : 0BB4/2C87
[2019-05-18 14:28:42.735 -5 0x968 INFO LOG] Known device : 0D8C/0012
[2019-05-18 14:28:42.735 -5 0x968 INFO LOG] Known device : 0BB4/2C87
[2019-05-18 14:28:42.736 -5 0x968 INFO LOG] Known device : 2BDE/2101
[2019-05-18 14:28:42.736 -5 0x968 INFO LOG] Known device : 0BB4/0313
[2019-05-18 14:28:42.736 -5 0x968 INFO LOG] Known device :
[2019-05-18 14:28:42.736 -5 0x1B1C INFO LOG] DisplayLink driver registered.
[2019-05-18 14:28:43.240 -5 0x5E4 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_INITIAL_STATE(0)
[2019-05-18 14:28:43.441 -5 0x5E4 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_INITIAL_STATE(0)
[2019-05-18 14:28:43.642 -5 0x5E4 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_INITIAL_STATE(0)
[2019-05-18 14:28:43.728 -5 0x2724 INFO LOG] (ControlCenter)CallbackDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_REQUESTED_BY_APPLICATION(9)
[2019-05-18 14:28:43.728 -5 0x530 INFO LOG] Show error code : 10001.9
[2019-05-18 14:28:43.731 -5 0x530 INFO LOG] Connection Status set to 6(CONNECTION_STATUS_NOT_READY)
[2019-05-18 14:28:43.843 -5 0x5E4 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_REQUESTED_BY_APPLICATION(9)
[2019-05-18 14:28:43.961 -5 0x2724 INFO LOG] (ControlCenter)CallbackDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_COMMAND_IN_PROGRESS(12)
[2019-05-18 14:28:43.961 -5 0x530 INFO LOG] Show error code : 10001.12
[2019-05-18 14:28:43.963 -5 0x530 INFO LOG] Connection Status set to 6(CONNECTION_STATUS_NOT_READY)
[2019-05-18 14:28:44.044 -5 0x5E4 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_COMMAND_IN_PROGRESS(12)
[2019-05-18 14:28:44.244 -5 0x5E4 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_COMMAND_IN_PROGRESS(12)
[2019-05-18 14:28:44.445 -5 0x5E4 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-18 14:28:44.645 -5 0x5E4 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-18 14:28:44.846 -5 0x5E4 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-18 14:28:45.046 -5 0x5E4 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-18 14:28:45.247 -5 0x5E4 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-18 14:28:45.447 -5 0x5E4 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-18 14:28:45.648 -5 0x5E4 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-18 14:28:45.849 -5 0x5E4 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-18 14:28:46.025 -5 0x2724 INFO LOG] (ControlCenter)CallbackDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-18 14:28:46.025 -5 0x530 INFO LOG] Show error code : 10001.4116
[2019-05-18 14:28:46.027 -5 0x530 INFO LOG] Connection Status set to 6(CONNECTION_STATUS_NOT_READY)
[2019-05-18 14:28:46.050 -5 0x5E4 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-18 14:28:46.071 -5 0x2724 INFO LOG] (ControlCenter)CallbackDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-18 14:28:46.071 -5 0x530 INFO LOG] Show error code : 10001.4116
[2019-05-18 14:28:46.073 -5 0x530 INFO LOG] Connection Status set to 6(CONNECTION_STATUS_NOT_READY)
[2019-05-18 14:28:46.251 -5 0x5E4 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-18 14:28:46.272 -5 0x2724 INFO LOG] (ControlCenter)CallbackDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-18 14:28:46.272 -5 0x530 INFO LOG] Show error code : 10001.4116
[2019-05-18 14:28:46.275 -5 0x530 INFO LOG] Connection Status set to 6(CONNECTION_STATUS_NOT_READY)
[2019-05-18 14:28:46.451 -5 0x5E4 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-18 14:28:46.652 -5 0x5E4 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-18 14:28:46.852 -5 0x5E4 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-18 14:28:47.052 -5 0x5E4 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-18 14:28:47.234 -5 0x2724 INFO LOG] (ControlCenter)CallbackDeviceStatus : SDK_WIGIGFSM_STATE_STOPPED(3), reason = SDK_CURRENT_STATE_REASON_NOT_SCANNING(16)
[2019-05-18 14:28:47.236 -5 0x530 INFO LOG] No stored profile, enter not connected state.
[2019-05-18 14:28:47.238 -5 0x530 INFO LOG] Connection Status set to 0(CONNECTION_STATUS_NOT_CONNECTED)
[2019-05-18 14:28:47.252 -5 0x5E4 INFO LOG] (ControlCenter)GetDeviceStatus : SDK_WIGIGFSM_STATE_STOPPED(3), reason = SDK_CURRENT_STATE_REASON_NOT_SCANNING(16)
[2019-05-18 14:28:47.252 -5 0x5E4 INFO LOG] (ControlCenter)CallbackDeviceStatus : SDK_WIGIGFSM_STATE_STOPPED(3), reason = SDK_CURRENT_STATE_REASON_NOT_SCANNING(16)
[2019-05-18 14:28:47.252 -5 0x5E4 INFO LOG] (ControlCenter)Intel WiGig SDK DLL Version : 4.0.10377.40
[2019-05-18 14:28:47.252 -5 0x5E4 INFO LOG] Init OK
[2019-05-18 14:28:47.252 -5 0x530 INFO LOG] No stored profile, enter not connected state.
[2019-05-18 14:28:47.252 -5 0x5E4 INFO LOG] (ControlCenter)Set RF ON success.
[2019-05-18 14:28:47.253 -5 0x5E4 INFO LOG] SteamVR version : 1555289821
[2019-05-18 14:28:47.259 -5 0x530 INFO LOG] Connection Status set to 0(CONNECTION_STATUS_NOT_CONNECTED)
[2019-05-18 14:28:52.742 -5 0x27D8 INFO LOG] CreateProcess : C:\Program Files\VIVE Wireless\Updater\Updater.exe
[2019-05-18 14:28:52.742 -5 0x27D8 INFO LOG] Param : -NoUI MANX -StopWhenBrotherRunning -SkipAdditionTasks
[2019-05-18 14:28:52.742 -5 0x27D8 INFO LOG] Dir : C:\Program Files\VIVE Wireless\Updater
[2019-05-18 14:28:52.745 -5 0x27D8 INFO LOG] CreateProcess OK
[2019-05-18 14:28:54.784 -5 0x27D8 INFO LOG] Updater exit 0
[2019-05-18 14:28:54.784 -5 0x27D8 INFO LOG] No new DisplayLink version : 1.1.36030.8682
[2019-05-18 14:28:54.784 -5 0x27D8 INFO LOG] No new IntelWiGig version : 4.0.10377.45G_VR(msi)
[2019-05-18 14:28:54.784 -5 0x27D8 INFO LOG] No new WirelessUpdate version : 1.0.0.14
[2019-05-18 14:28:54.784 -5 0x27D8 INFO LOG] No new CU version : 1.0.0.70b
[2019-05-18 14:29:13.875 -5 0x530 INFO LOG] (ControlCenter)AddNewDevice
[2019-05-18 14:29:14.231 -5 0x2724 INFO LOG] (ControlCenter)CallbackDeviceStatus : SDK_WIGIGFSM_STATE_STOPPED(3), reason = SDK_CURRENT_STATE_REASON_NOT_SCANNING(16)
[2019-05-18 14:29:14.295 -5 0x2724 INFO LOG] (ControlCenter)CallbackDeviceStatus : SDK_WIGIGFSM_STATE_ADD_NEW_DEVICE(10), reason = SDK_CURRENT_STATE_REASON_REQUESTED_BY_APPLICATION(9)
[2019-05-18 14:29:14.344 -5 0x530 INFO LOG] No stored profile, enter not connected state.
[2019-05-18 14:29:14.347 -5 0x530 INFO LOG] Connection Status set to 0(CONNECTION_STATUS_NOT_CONNECTED)
[2019-05-18 14:29:14.352 -5 0x530 INFO LOG] Connection Status set to 1(CONNECTION_STATUS_WAITING_ADD)
[2019-05-18 14:29:21.693 -5 0x2724 INFO LOG] (ControlCenter)CallbackDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-18 14:29:21.693 -5 0x530 INFO LOG] Show error code : 10001.4116
[2019-05-18 14:29:21.696 -5 0x530 INFO LOG] Connection Status set to 6(CONNECTION_STATUS_NOT_READY)
[2019-05-18 14:29:21.740 -5 0x2724 INFO LOG] (ControlCenter)CallbackDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-18 14:29:21.740 -5 0x530 INFO LOG] Show error code : 10001.4116
[2019-05-18 14:29:21.742 -5 0x530 INFO LOG] Connection Status set to 6(CONNECTION_STATUS_NOT_READY)
[2019-05-18 14:29:21.945 -5 0x2724 INFO LOG] (ControlCenter)CallbackDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-18 14:29:21.945 -5 0x530 INFO LOG] Show error code : 10001.4116
[2019-05-18 14:29:21.947 -5 0x530 INFO LOG] Connection Status set to 6(CONNECTION_STATUS_NOT_READY)
[2019-05-18 14:29:22.666 -5 0x2724 INFO LOG] (ControlCenter)CallbackDeviceStatus : SDK_WIGIGFSM_STATE_STOPPED(3), reason = SDK_CURRENT_STATE_REASON_NOT_SCANNING(16)
[2019-05-18 14:29:24.382 -5 0x2724 INFO LOG] (ControlCenter)CallbackDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-18 14:29:24.429 -5 0x530 INFO LOG] No stored profile, enter not connected state.
[2019-05-18 14:29:24.429 -5 0x2724 INFO LOG] (ControlCenter)CallbackDeviceStatus : SDK_WIGIGFSM_STATE_UNINITIALIZED(1), reason = SDK_CURRENT_STATE_REASON_RFEM_GEN_MALFUNCTION(4116)
[2019-05-18 14:29:24.431 -5 0x530 INFO LOG] Connection Status set to 0(CONNECTION_STATUS_NOT_CONNECTED)

...

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As HTC staff is too busy doing something else rather than providing support, I'd like everyone else to know that sometimes removing and reinstalling the driver (without rebooting) works for me. 

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  • 10 months later...

Totally disgraceful that this problem has been happening since the wireless adapter first released, and it STILL has not been fixed. I've had to reinstall Windows on occasion to get the stupid Vive Wireless app working again. Very frustrating.

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  • 2 years later...

Hey, Do you still have this problem?
I use windows 10, and for me simply disabling the wireless device for 20 seconds, and then enabling it again works every time without fail.
No reboot, or reinstall of anything required.
It is however a shame that HTC VIVE still has not fixed this.
For further questions feel free to contact me

On 4/4/2020 at 3:44 AM, OldManLav said:

Totally disgraceful that this problem has been happening since the wireless adapter first released, and it STILL has not been fixed. I've had to reinstall Windows on occasion to get the stupid Vive Wireless app working again. Very frustrating.

 

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