george_t Posted June 30, 2019 Share Posted June 30, 2019 One of my Base Stations has been blinking red for around a day. I use SteamVR and it told me to unplug and replug in my base station, it didn't work and I was told to contact this forum. I have looked for a while and I learned that the problem is mechanical and can only be solved by Vive themselves. I am looking for a way to send in my base station for repairs. I bought my Vive in Febuary 2019, and it is still covered by warranty, I just need help sending it in for repairs. Link to comment Share on other sites More sharing options...
Tuxedomask Posted July 1, 2019 Share Posted July 1, 2019 Hi, i have the same issue, please let us know how to get this fixed. thanks! Link to comment Share on other sites More sharing options...
george_t Posted July 1, 2019 Author Share Posted July 1, 2019 I have learned that you need to cantact live chat, go to www.vive.com/support, click on "contact us", and talk to the live chat to try and fix your issue. Link to comment Share on other sites More sharing options...
HackPerception Posted July 1, 2019 Share Posted July 1, 2019 - George is correct, go to www.vive.com/support -> contact us -> contact us to request a repair RMA. You'll need the serial number of your unit on hand to request the repair. Link to comment Share on other sites More sharing options...
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