Cosmos controller pairing

[Onesolesurvivor]

Just putting this out there to see if anyone else had an issue getting the cosmos controller to pair with the HMD.

The right side paired fast but the left refuses to do anything but blink for a few moments and timeout.

Any ideas?

Thanks

@stvnxu

[stvnxu]

Hi @Onesolesurvivor,

Apologies on the late response here and the issue you experienced. This slipped past me and understand I'm over a month late in response, but wanted to still respond to ensure you're taken care of. 

Are you still experiencing the left controller not connecting? I believe the new software updates pushed out should've fixed this issue (generally it was during the OOBE experience). You can right click the left controller icon in the VIVE Console and click "pair controller." 

Let me know,
Steve

[Onesolesurvivor]

I think the issue may have stemmed from a faulty battery for the batteries supplied in box. New batteries resolved the issue.

[stvnxu]

Oh interesting. Glad you were able to resolve the issue. I'll submit this as a heads up for our internal team. Thank you for reporting this!

Steve

 

[A-Jey]

I'm pretty sure that's a reason which caused that rumor of very poor battery life.
The use of the delivered original batteries.

I ordered an 8-pack Eneloops after I got my headset.
I use them for maybe 8 hours or more (depends on games) and I have a spare of 4 fully loaded ones to swap immediately.

[HackPerception]

@A-Jey - We use Eneloops internally, they're a very reliable and trusted battery.

[A-Jey]

I got the 1900 mAh ones.
I also use them on my XBOX One Controllers and I'm very satisfied.
Also because they hold their load over long period.

[HackPerception]

@A-Jey They're super popular in the photography world where they've been regarded as one of the highest quality brands available for over a decade. The quick charger they're bundling with nowadays (Panasonic BQ-CC55) is also best in class for it's price point.

[Onesolesurvivor]

To be honest I just run cheap Energizer rechargeable and they last at least the 8. Only problem I have now are intermittent tracking issues and they are getting much better. Overall I'm loving the cosmos. Just need to spring for the wireless kit.😁

[stvnxu]

@Onesolesurvivor

Glad the Cosmos is working out for you!! 🙂

Although I'm not on our sales team, I'd say to wait till Black Friday or Cyber Monday to see if we do any deals. In the past, we've done some great bundles so fingers crossed!

Steve