Microphone Gone & Bonus Questions

[ashrat]

Microphone gone?

Not really, I'm sure it's still physically there.

I'm unable to get the microphone to work, or show up as a device in Windows 10.

It had been working fine since Vive Cosmos launch day, but I hadn't used the headset in a period of 4-5 weeks (around beta firmware release 1.0.8.8). Over that period of time, there had been 2 beta firmware releases for the Vive Cosmos. I installed these but didn't use the headset until last week or so.

I'm at a loss as to what I can attempt to fix the microphone problem. I have tried resetting the headset via the Vive Console but no change observed in the situation.

Attached screenshots of device manager and Windows sound settings. I used to be able to select Vive Cosmos in here to use the microphone and it would be alright. The speakers on the headset are working fine, no issues there.

Any suggestions at all? I haven't uninstalled everything and re-run setup from HTC site yet. Think it's worth giving that a shot when I have more time?

Bonus Questions (Not so important)
Also, whilst I'm here, I want to ask what does the blue button on the left side of this headset do (besides cause massive  lag)? and the light indicator above it?

The camera feature where you can see your environment in your headset and which can show up when you move outside the boundary. It seems very erratic. Eg. During the room setup when it comes to drawing the boundary, it will show my surroundings through via the cameras, but most of the time it doesn't do that at all. Another example, If I double press the Vive button on the right controller, I usually see my surroundings through the cameras, but sometimes doesn't at all and just lags the video until I double press again. Mostly just curious why it isn't consistent?

Cheers
Ash

EDIT: I've also reported an issue via Vive Console as well, about a week ago. I'm expecting it to be a while to hear back though.

Edited December 30, 2019 by ashrat

[T]

Looks like the same problem I had. Cosmos has compatibility issues with some USB3 controllers/drivers.

In my case my onboard ASMedia ASM1042 wouldn't initialize one of the USB components of the Cosmos,  the VIVE Cosmos Multimedia Audio (USB\VID_0BB4&PID_0314&MI_00) which you too are missing. It would show up as a USB Composite Device as yours does. The problem would persist with the windows default "ASMedia USB 3.0 eXtensible Host Controller - 0.96 (Microsoft)" and the updated ASMedia Driver.

To remedy I bought a PCIE ASMedia USB3 controller based on the AMS2142 chip. With that controller the Cosmos works with the windows default "ASMedia USB 3.1 eXtensible Host Controller - 1.10 (Microsoft)" but not with the updated ASMedia driver.

Possible solutions:

• If your Cosmos is connected on the ASMedia USB3 controller try connecting it on the Intel one. If the Intel doesn't work update its driver.
• Looks like you are using the updated ASMedia driver (missing "-X.XX (Microsoft)" string), uninstall the ASMedia driver (and keep uninstalling and removing the driver if you had multiple updates) until you get the default Microsoft one.
• If neither the ASMedia or the Intel controller manages to work with the Cosmos you might have to buy like me a PCIE USB3 controller. Can't recommend any names cause mine was a mislabeled part.

[ashrat]

Mate, thank you so much.

Quote

If your Cosmos is connected on the ASMedia USB3 controller try connecting it on the Intel one. If the Intel doesn't work update its driver.

I've moved it to the other group of 2 USB ports on the motherboard and it is working fine now. I suppose these would be the Intel ones and no the ASMedia ones given that.

Have never known they had different drivers before, and just used when any of the USB ports when moving the setup.

Cheers
Ash

[hamez88]

" Also, whilst I'm here, I want to ask what does the blue button on the left side of this headset do (besides cause massive  lag)? and the light indicator above it? "

This button activates the passthrough camera (good for when you put on the headset and dont have your controllers in hand)  The led light is just a status light, it shows when the headset is on, in sleep mode ect

[stvnxu]

On 1/4/2020 at 5:29 PM, hamez88 said:

" Also, whilst I'm here, I want to ask what does the blue button on the left side of this headset do (besides cause massive  lag)? and the light indicator above it? "

This button activates the passthrough camera (good for when you put on the headset and dont have your controllers in hand)  The led light is just a status light, it shows when the headset is on, in sleep mode ect

^ yup 🙂

Thanks @hamez88!