akaya0331 Posted May 26, 2020 Share Posted May 26, 2020 I sent my Vive Pro in to repair the rubber nose piece and a velcro strip for the face cushion to the tune of $280. I received my Vive Pro back with a new pair of headphones (that I didn't have on since I use a surround sound system) but no Vive Pro headphone caps that were on it when I sent it in. So, the question. Is there anyway to get headphone caps? I don't need two sets of headphones. Support said I"d have to send it in again, so another 3-4 weeks of waiting, after already waiting 3 weeks last time. Link to comment Share on other sites More sharing options...
HackPerception Posted May 26, 2020 Share Posted May 26, 2020 @akaya0331 - What country are you in? Link to comment Share on other sites More sharing options...
akaya0331 Posted May 26, 2020 Author Share Posted May 26, 2020 United States Link to comment Share on other sites More sharing options...
akaya0331 Posted May 26, 2020 Author Share Posted May 26, 2020 @VibrantNebula Link to comment Share on other sites More sharing options...
HackPerception Posted May 26, 2020 Share Posted May 26, 2020 @akaya0331 - I have a bunch of these caps in the SF office I might be able to send to you. It's tricky though since our office has been under mandatory closure for 72 days. I'll see if I can get in this week or ask our Seattle team if they can ship a pair out. Link to comment Share on other sites More sharing options...
akaya0331 Posted May 26, 2020 Author Share Posted May 26, 2020 @VibrantNebula Holy crap that's a long time to be out of the office, but yo, thanks so much! Now I have to find a polite way to tell Support that when I sent in the headset it had 1 velcro strip that wouldn't stick to the headset, and now there are three that won't stick lol. Link to comment Share on other sites More sharing options...
HackPerception Posted May 29, 2020 Share Posted May 29, 2020 @akaya0331 - Pm'ed you Link to comment Share on other sites More sharing options...
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