Cosmos elite controllers not tracking with base stations 2.0

[troublemaker_na]

After one of my base stations broke, having my stations a little more than 5 meters from each other, I decided to buy 2 base stations 2.0.

Now things are really bad. The controllers have green light, SteamVR sees them, but it says they don't track (now, somehow, the message that I have is that the controllers are standing by).

The base stations have green light, and tracking fine.

I tried to reboot, I reinstalled everything (all the Vive software and SteamVR), and I removed the wireless, to make things a bit simpler. I repaired (as in paired again) the controllers. Nothing.

If I run room setup i get the message "Controller not visible".

Can someone please help?

 

[LMulvey]

I've never been in that situation but have you tried the pairing instructions here: https://www.vive.com/eu/support/cosmos/category_howto/pairing-the-controllers-with-the-headset.html ? Hopefully that helps!

[HackPerception]

@troublemaker_na, this is tricky but Cosmos Elite (and the original Vive) ships with 1.0 controllers compatible controllers and are not compatible with 2.0 basestations.

If the controllers are black - they're compatible with 1.0 only. If they're blue, they'll work with 2.0 and 1.0 stations. The 2.0 stations lack the required optical sync LEDs to drive 1.0 tracking. The only controllers compatible with 2.0 stations are the blue "Vive Pro" controllers, Index controllers, and then a handful of peripherals like Tracker 2018 and the Logitech stylus.

[troublemaker_na]

Oh my god, that is the problem. They are black.

I knew about this controller incompatibility problem, and I searched all over to find out how my controller were. When I read that the base stations 2.0 are compatible with the elite I thought I was good.
I completely missed this blue-black thing.

Okay, so I just ordered 2 blue controllers. Hopefully that will fix the problem.

Many thanks for the answers guys. Hopefully this is solved.

Edited May 28, 2020 by troublemaker_na

[ACME]

On 5/28/2020 at 3:56 AM, troublemaker_na said:

Oh my god, that is the problem. They are black.

I knew about this controller incompatibility problem, and I searched all over to find out how my controller were. When I read that the base stations 2.0 are compatible with the elite I thought I was good.
I completely missed this blue-black thing.

Okay, so I just ordered 2 blue controllers. Hopefully that will fix the problem.

Many thanks for the answers guys. Hopefully this is solved.

 

Better solution: ordering the Index Controllers, like I did. It works fine!

 

 

[troublemaker_na]

8 hours ago, ACME said:

Better solution: ordering the Index Controllers, like I did. It works fine!

Yes I want to do it, but it takes 8 weeks at the moment.

Let me quickly (as quick as possible) get to something that works decently, then I will have the patience to look at it :-)