Nova66 Posted January 9, 2017 Posted January 9, 2017 Both of my Vive controllers are broken and I'm desperate to have them repaired or to purchase new ones. How do I go about this from Australia? Please help.
Se7en Posted January 9, 2017 Posted January 9, 2017 Try Contacting Customer Service. https://www.vive.com/us/support/contactus/ Whats the issue? how are they broken?
GrimGreener Posted January 9, 2017 Posted January 9, 2017 I'd be interested to know too. Out of the 10 I have across 4 vives 2 have touch pad failures ... no more up/right. Relegated to camera tracking use, but reminds me I need to get another pair on order as backups. Will look at how to fix them one day.
Se7en Posted January 9, 2017 Posted January 9, 2017 this might help how to fix your control pad with pictures
Rockjaw Posted January 9, 2017 Posted January 9, 2017 Hi , sorry to hear about your controllers. :( For Australia, your support page is here: https://www.vive.com/anz/support/contactus/ Reach out and they should be able to help.
GrimGreener Posted January 10, 2017 Posted January 10, 2017 That will be handy. I'm happy to take things apart ;)
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