VIVE Software 2.0.17.3 – Beta Release Notes

[C.T.]

VIVE Software 2.0.17.3/2.1.17.3 – Beta Release Notes
Released June 12^th 2021

Vive Pro 2

[Firmware]

• Updated firmware to improve device performance and stability

Vive Console

[General]

• Fixed flicking loading scene upon app launch (ex. Mona Lisa)

[Vive Pro 2]

• Enabled “High” option in display setting when using wireless adapter
• Fixed error code URL to correct product page
• Fine-tuned error code 224 mechanism for more cases
  If you are using NV card and still experiencing 224 error code after reduced the plugin monitors, please report here for more support

[Vive Lens]

• Fixed Grip button no function when using remote desktop mode

[cd75]

I just did the update hoping it will fix the pink/green line that started to show yesterday after 3 days of use only. 

I have green/pink line covering the half bottom of both screen on the headset and I sent a message to HTC but have not get any responde back. 

[VR Evolution]

I also have the same issue as cd75, a green / purple line appeared a few days after installation covering the bottom half of both headset screens on my 4 HTC Vive Pro 2.

I contacted HTC support as well, but they still haven't found the problem.
It would seem that we are not alone !

[dburne]

So far so good on my end. Just got my VP2 yesterday, pretty pleased so far.

[VR Evolution]

The problem only arises a few days later. It's still too early for you dburne.

9 minutes ago, dburne said:

The problem only arises a few days later. It's still too early for you dburne.

 

[dburne]

Well I have certainly run it a few hours yesterday and a few today - so far ok but keeping fingers crossed.

[cd75]

I sent a ticket to HTC with detailled information and got a copy/pasted response from support asking lot's of question that were already provided. I decided to not waste more time and I'm returning it to B&H where I purshased it. 

I don't trust my device anymore, this is a high-end and expensive device and it should works normally under normal usage. 4 days and a broken display and the fact I counted so far at least 10 people with the same issue on reddit make me think that the headset is not ready and the quality control was rushed. 

After the firmware update and after leaving the box unplug for 48 hours, the line seem to have fade away but at 50%, now I'm seeing mostly some grayed line at the same place, harded to see but still there but what important, this is a defect, what else will happen ? why this happen? overheat? so anyway, my defective device will be returned as soon as I get my shipping label. 

I'm lucky to have purshaced it at B&H instead of HTC since I would have been stuck to a massive Quality Control report for them, I lost enought time already, they need to do their own quality control and debugging and not ask the customer to do it for a device of this price. 

This is exactly my issue, found it on reddit from another user. 

This youtube got the problem 2 weeks ago:

 

[ArkaveCanada]

On 6/11/2021 at 10:17 PM, C.T. said:

VIVE Software 2.0.17.3/2.1.17.3 – Beta Release Notes
Released June 12^th 2021

Vive Pro 2

[Firmware]

• Updated firmware to improve device performance and stability

Vive Console

[General]

• Fixed flicking loading scene upon app launch (ex. Mona Lisa)

[Vive Pro 2]

• Enabled “High” option in display setting when using wireless adapter
• Fixed error code URL to correct product page
• Fine-tuned error code 224 mechanism for more cases
  If you are using NV card and still experiencing 224 error code after reduced the plugin monitors, please report here for more support

[Vive Lens]

• Fixed Grip button no function when using remote desktop mode

Thanks for the update, where do I find the download file? 

[C.T.]

43 minutes ago, ArkaveCanada said:

Thanks for the update, where do I find the download file? 

You can option in Beta Program through advance tab inside Vive Console

[DarkSlice]

Going to ask,

But with the resolution update, does that mean a full resolution of 2880 x 1600 will be available on the Vive Pro 1, currently it's only at 2448 x 1224 on the wireless adapter. @C.T.