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Full System Crash after brief VR use (VIVE Pro Eye)


eqvite
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While using the HTC VIVE Pro Eye with Steam VR, the equipment crashes after 2 minutes of running a scenario.

Sometimes the computer crashes alongside the VR equipment.

The system specifications are the following:

Processor: Intel(R) Core(TM) i9-10900K CPU @ 3.70 GHz

RAM: 64 GB

Graphics: NVIDIA GeForce RTX 3080

Can you help me troubleshoot this issue?

Thank you in advance for your support.

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On 6/21/2021 at 8:58 PM, eqvite said:

While using the HTC VIVE Pro Eye with Steam VR, the equipment crashes after 2 minutes of running a scenario.

Sometimes the computer crashes alongside the VR equipment.

The system specifications are the following:

Processor: Intel(R) Core(TM) i9-10900K CPU @ 3.70 GHz

RAM: 64 GB

Graphics: NVIDIA GeForce RTX 3080

Can you help me troubleshoot this issue?

Thank you in advance for your support.

Nobody replied to you since you posted a week ago? See if any of this helps you out...

Download SteamVR BETA, Vive Console BETA and latest Windows updates. Finally have a go with the latest NVIDIA drivers. Some warn against it, but works fine for me and has helped reduced the stuttering in VR after 9 months of drivers being broken for VR.

Also be sure no overclocking is on, check your thermals for CPU and GPU.

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  • 1 month later...

@AmazingTechVR Thanks for your help! Tried with all your tips but nothing worked. In the end it was a GPU issue, thermals were fine but it didn't perform on graphics stress tests. Had the GPU replaced and the equipment works fine. Thanks again for your response!!

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