Focus 3 issue regarding Wifi.

[thedrone]

Hi,

Just got my Focus 3 today and I'm having some trouble with the Wifi connection. Whenever I try to access the store or my profile, it tells me there's no connection available and I need to set up Wifi. When I do so, it tells me that I'm "connected, but no internet available". Which is very odd, because I can access the web through the Firefox browser. When I test the connection using speedtest.net, I get my ISP's maximum and a very low ping. It doesn't work flawlessly though, because certain sites are blocked and even though I can load Youtube, I can't watch any of the video's. I thought it was my router, but when I connect to it using my phone, it works perfectly.

Any thoughts? And is it safe to reset the device to its factory default?

Thanks in advance.

Regards,
AJ

[thedrone]

Figured it out after many hours of troubleshooting. It appears the issue of not being able to access the store (or my profile) is completely unrelated to my network. Instead, the issue stems from not having selected the correct timezone/region. I changed it to a different one and suddenly everything worked.